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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Nando's performance in the South Africa and how they change over time
See what factors influence Nando's performance in the South Africa and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Nando's is ahead of most brands
Sample of brands in the same percentile
An analysis of Nando's' competitors in the South Africa
An analysis of Nando's' competitors in the South Africa
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Nando's market performance is at the 61st percentile, indicating an average/above average market standing. This means Nando's attracts more customers than approximately 61% of its competitors in South Africa's Cafe & Restaurants industry. Performance peers in a similar range include Tiger's Milk and Bootlegger Coffee Company.
Customer satisfaction reflects brand perception and loyalty, directly impacting repeat business and long-term revenue growth.
Nando's overall customer satisfaction (CSAT) is 59%, a 3 percentage point increase year-over-year. The highest CSAT is in North West (73%), while Mpumalanga experienced a significant decrease (-16.1pp). CSAT varied between 54.28% and 61.52% during the observed months.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting.
The average check for Nando's varies by state, with Mpumalanga having the highest average check at 274.70 ZAR. The average check fluctuated between 219.78 ZAR and 280.74 ZAR during the observed months. No overall average check delta is available.
Outlet count indicates brand reach and market penetration, influencing accessibility and brand visibility.
Nando's has the highest number of outlets in Gauteng (119), followed by KwaZulu-Natal (62). Northern Cape has the fewest outlets (4). This distribution reflects Nando's strategic focus on specific regions within South Africa.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
Nando's customers also frequently visit McDonald's (29.85%), KFC (27.04%), and Spur (17.25%). Burger King (8.32%) and Steers (7.94%) are also notable competitors. This cross-visitation data highlights the competitive landscape Nando's operates in.
Traffic workload analysis optimizes staffing and resource allocation, ensuring efficient operations and customer service.
Nando's experiences peak traffic workload between 12:00 and 18:00, with the highest workload at 14:00 (59.15%). Traffic is minimal between 0:00 and 7:00. This data informs staffing and operational decisions to meet customer demand.
Understanding consumer segments enables targeted marketing, enhancing engagement and brand relevance.
Women are overrepresented in Nando's customer base (Affinity Index 72), while men are significantly overrepresented (Affinity Index 128). Gen Z is highly overrepresented (Affinity Index 184), while Gen X (Affinity Index 60) and Gen Y (Affinity Index 89) are underrepresented.