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Managing Partner, Global Business Development
See what factors influence Hennie's performance in the South Africa and how they change over time
See what factors influence Hennie's performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Hennie's' competitors in the South Africa
An analysis of Hennie's' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Hennie's is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand's competitive strength and customer preference within the Cafe & Restaurants industry in South Africa.
Hennie's holds a leading market position in South Africa, securing a top 1% market performance. This signifies strong customer preference and competitive edge. Hennie's adjacent peers, also in the top 1%, include: Nando's, Chicken Licken, ROMAN'S PIZZA, Milky Lane, Fishaways, and Bootlegger Coffee Company.
Customer satisfaction (CSAT) indicates customer loyalty, directly impacting brand reputation and revenue within the Cafe & Restaurants sector.
Hennie's demonstrates high customer satisfaction in South Africa, with an overall CSAT of 93%, marking a 9.1 percentage point increase year-over-year. CSAT varies by state: North West leads at 95%, followed by Gauteng (94%), Northern Cape (94%), Eastern Cape (93%), and Western Cape (92%). This highlights strong customer experiences across regions.
Average check reflects customer spending habits, crucial for revenue optimization and understanding pricing effectiveness in Cafe & Restaurants.
Hennie's average check in South Africa is 366.70 ZAR, a 16.2% increase year-over-year, indicating higher customer spending. Average check varies by state: North West leads at 397.30 ZAR, followed by Mpumalanga (393.00 ZAR), Limpopo (380.30 ZAR), Western Cape (371.60 ZAR), and Northern Cape (358.40 ZAR).
Outlet count indicates brand reach and market presence, directly influencing accessibility and customer acquisition in Cafe & Restaurants.
Hennie's has a distributed network of outlets across South Africa. Gauteng leads with 12 outlets, followed by Western Cape (6), North West (4), Mpumalanga (4), Northern Cape (2), Limpopo (1), Eastern Cape (1), and Free State (1). This distribution reflects varying market penetration levels across regions.
Identifying key competitors helps refine strategies and capitalize on market opportunities in the Cafe & Restaurants industry.
Hennie's primary competitors in South Africa, based on customer cross-visitation, include Spur (15.33%), McDonald's (12.81%), KFC (12.31%), Wimpy (6.91%), and Burger King (6.78%). This reveals the competitive landscape and shared customer base within the market.
Understanding traffic patterns enables effective staffing, inventory management, and targeted promotions in Cafe & Restaurants.
Hennie's experiences peak traffic workload between 11:00 AM and 7:00 PM, with the highest workload at 6:00 PM (50.48). Traffic is minimal during early morning hours (0.00 workload from midnight to 7:00 AM). This workload distribution informs operational planning for optimal service.
Analyzing consumer segments enables targeted marketing and tailored offerings, optimizing engagement and customer loyalty.
Hennie's customer base shows a strong affinity towards women (96% affinity index) and men (103% affinity index). Gen X exhibits a very high affinity (147%), followed by Gen Y (102%), while Gen Z is under-indexed (42%). This highlights the brand's appeal across different genders and age groups, especially Gen X.