Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Hennie's performance in the South Africa and how they change over time
See what factors influence Hennie's performance in the South Africa and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Hennie's' competitors in the South Africa
An analysis of Hennie's' competitors in the South Africa
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Hennie's is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Hennie's market performance is at the 62nd percentile, indicating an average/above average market standing in the South African Cafe & Restaurants industry. This means Hennie's captures more foot traffic than approximately 62% of its competitors. Performance peers in a similar range include Tiger's Milk and Bootlegger Coffee Company.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue growth. High CSAT scores are vital for sustainable success.
Hennie's boasts a high overall CSAT of 93%, a significant 8.2 percentage point increase year-over-year. This indicates strong customer approval. Gauteng and Northern Cape show the highest CSAT at 95%. The lowest CSAT is in Eastern Cape at 89%, still a respectable score.
Average check reveals customer spending habits, crucial for pricing strategies, revenue forecasting, and understanding customer value and profitability.
The average check for Hennie's varies by location, with Limpopo showing the highest average check at 503.70 ZAR. The overall average check trended upwards from June to August 2025, reaching 443.82 ZAR. No year-over-year comparison is available.
Outlet count indicates brand reach and market presence. Growth in outlet numbers often correlates with increased brand visibility and revenue potential.
Hennie's has the most outlets in Gauteng (13), followed by Western Cape (9). Mpumalanga and North West have 5 and 4 outlets respectively. Limpopo and Northern Cape each have 2 outlets, while Eastern Cape and Free State each have 1 outlet.
Competitor analysis identifies key rivals and customer preferences, informing strategies to gain market share and improve competitive positioning.
Hennie's top competitors, based on cross-visitation, are Spur (14.07%), KFC (12.99%), McDonald's (12.84%), Burger King (6.73%), and Mugg & Bean (6.12%). This suggests that customers who visit Hennie's also frequently visit these fast-food and casual dining chains.
Traffic workload analysis optimizes staffing, marketing, and resource allocation, ensuring efficient operations and enhanced customer experience during peak hours.
Hennie's experiences peak traffic workload between 17:00 and 18:00, with 52.16% of the day's traffic. Traffic gradually increases from 08:00, peaks in the late afternoon/early evening, and declines significantly after 21:00.
Understanding consumer segments allows for targeted marketing, product development, and personalized experiences, maximizing engagement and brand loyalty.
Hennie's customer base is composed of 98% Women and 102% Men. Gen X is over-represented (165%), while Gen Y (91%) and Gen Z (55%) are under-represented. These affinity indexes show relative engagement, not absolute customer counts.