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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Tiger's Milk performance in the South Africa and how they change over time
See what factors influence Tiger's Milk performance in the South Africa and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Tiger's Milk' competitors in the South Africa
An analysis of Tiger's Milk' competitors in the South Africa
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Tiger's Milk is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Tiger's Milk's market performance is at the 56th percentile in the Cafe & Restaurants industry in South Africa, indicating an average/above average market standing. This means Tiger's Milk attracts more customers than approximately 56% of its competitors. Performance peers in a similar range include Bossa, Chicken Licken, Pizza Hut, Bootlegger Coffee Company, and ROMAN'S PIZZA.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth. High CSAT scores indicate a strong customer base.
Tiger's Milk has an overall customer satisfaction (CSAT) score of 84% in South Africa, a slight decrease of 0.4 percentage points year-over-year. Gauteng shows the highest CSAT at 90%, while Western Cape and Eastern Cape show lower CSAT scores. The trend shows CSAT fluctuating between 81.96% and 85.71% during the observed period.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting. Monitoring this KPI helps optimize profitability.
The average check for Tiger's Milk varies by state, with KwaZulu-Natal at 583.70 ZAR, Gauteng at 525.60 ZAR, and Western Cape at 440.50 ZAR. The average check has increased from 407.10 ZAR to 593.98 ZAR over the observed period. There is no overall average check value provided.
Outlet count indicates brand reach and expansion strategy. Tracking this metric reveals growth and market penetration across different regions.
Tiger's Milk has 13 outlets in Gauteng, 9 in Western Cape, 5 in KwaZulu-Natal, and 1 in Eastern Cape. Gauteng has the highest number of outlets, indicating a strong presence in that region.
Competitor analysis identifies key rivals and their market share, informing competitive strategies and differentiation efforts to gain an edge.
Tiger's Milk's top competitors based on cross-visitation are McDonald's (16.33%), KFC (14.70%), Spur (7.99%), Nando's (5.81%), and Wimpy (4.54%). This indicates that customers who visit Tiger's Milk also frequently visit these fast-food chains and casual dining restaurants.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and maximizes revenue potential.
Tiger's Milk experiences peak traffic workload between 17:00 and 19:00, with the highest workload at 18:00 (46.18%). Traffic is significantly lower during the early morning hours (0:00-7:00). This data helps optimize staffing and resource allocation.
Understanding consumer segments enables targeted marketing. Tailoring strategies to gender and generation enhances engagement and brand resonance.
Tiger's Milk's customer base shows a slightly higher affinity among women (Index 104) compared to men (Index 96). Gen X shows a high affinity (Index 193), while Gen Y is under-indexed (Index 56). Gen Z also shows a high affinity (Index 129).