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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Mugg & Bean performance in the South Africa and how they change over time
See what factors influence Mugg & Bean performance in the South Africa and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Mugg & Bean' competitors in the South Africa
An analysis of Mugg & Bean' competitors in the South Africa
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Mugg & Bean is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Mugg & Bean's market performance is at the 73rd percentile in South Africa's Cafe & Restaurants industry, indicating an above-average market standing. This means Mugg & Bean captures more foot traffic than many competitors. Performance peers in a similar range include Spur and Burger King.
Customer satisfaction is crucial as it reflects customer loyalty and impacts brand reputation and future growth.
Mugg & Bean boasts a high overall customer satisfaction (CSAT) of 94%, with a slight increase of 0.2 percentage points year-over-year. Mpumalanga shows the highest CSAT at 98%, while KwaZulu-Natal and Free State experienced slight decreases. Overall, customer satisfaction remains strong.
Average check reveals how much customers spend per visit, influencing revenue and profitability strategies.
The average check for Mugg & Bean varies by location, with Northern Cape showing the highest average check at 340.5 ZAR. The overall average check increased from 240.57 ZAR in June 2025 to 271.80 ZAR in August 2025, indicating a positive trend in customer spending.
Outlet count indicates brand reach and market presence, affecting accessibility and brand visibility.
Mugg & Bean has a significant presence in South Africa, with Gauteng having the highest number of outlets at 112. Western Cape follows with 59 outlets. This distribution highlights key markets for Mugg & Bean's operations.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
Mugg & Bean's top competitors based on cross-visitation are KFC (22.15%), McDonald's (11.13%), and Spur (9.76%). This indicates that customers who visit Mugg & Bean also frequently visit these fast-food and restaurant chains, revealing shared customer preferences.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency and customer experience.
Mugg & Bean experiences peak traffic between 10 AM and 1 PM, with the highest workload at 12 PM (55.07%). Traffic starts increasing significantly from 6 AM, highlighting the breakfast and lunch rush. Understanding these patterns helps optimize staffing.
Understanding consumer segments enables targeted marketing, improving engagement and brand resonance with specific groups.
Mugg & Bean's customer base shows a higher affinity among women (113 Index) compared to men (87 Index). Gen Y (124 Index) and Gen Z (107 Index) show higher affinity compared to Gen X (55 Index), suggesting stronger engagement with younger generations.