Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Dave & Buster's performance in the United States and how they change over time
See what factors influence Dave & Buster's performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Dave & Buster's' competitors in the United States
An analysis of Dave & Buster's' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Dave & Buster's is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reflects brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Dave & Buster's holds a leading market performance with a percentile of 99 in the United States' Cafe & Restaurants industry. This indicates a strong competitive position, suggesting a higher preference among consumers compared to its peers like Black Bear Diner, Hawaiian Bros Island Grill, Church's Texas Chicken, Perkins American Food Co., Walk-On's Sports Bistreaux, and 787 Coffee, which are also in the top percentile.
Customer satisfaction (CSAT) reflects customer contentment, impacting loyalty and brand perception. Higher CSAT often correlates with increased customer retention and positive word-of-mouth.
Dave & Buster's overall customer satisfaction in the United States is 69%, with a 2.7 percentage point increase year-over-year. Oklahoma shows the highest CSAT at 85%, while Massachusetts experienced a decrease. Maryland showed the highest increase of 22pp. This suggests varying customer experiences across different states, with an overall positive trend.
Average check indicates customer spending per visit, reflecting menu pricing, customer purchasing habits and overall revenue generation capability.
Dave & Buster's average check in the United States is $48.40, representing a 14.8% increase year-over-year. Alaska has the highest average check at $57.10. This shows increased customer spending, potentially due to menu changes or higher demand for premium offerings.
Outlet count indicates brand reach and market penetration. A higher number of outlets can lead to greater brand visibility and accessibility for consumers.
Dave & Buster's has the highest number of outlets in California (22), followed by Texas (16) and New York (13). This distribution highlights key markets for the brand, indicating strategic geographic focus for maximizing customer reach.
Identifying top competitors by cross-visitation reveals direct alternatives in the customer's consideration set, informing competitive strategy and differentiation efforts.
Dave & Buster's customers also frequently visit McDonald's (15.98%), Chick-fil-A (7.30%), Wendy's (6.25%), Taco Bell (6.10%), and Starbucks (5.74%). This indicates that while Dave & Buster's offers entertainment, customers often visit fast-food chains and coffee shops, revealing potential competition for leisure spending.
Analyzing hourly traffic workload reveals peak and off-peak times, enabling optimized staffing, resource allocation, and targeted promotions.
Dave & Buster's experiences its highest traffic workload between 5 PM and 6 PM (52.75%), with significantly lower traffic in the early morning hours. This indicates a peak demand during evening entertainment hours, suggesting the need for adequate staffing and resources during these times.
Understanding consumer demographics by gender and generation enables targeted marketing, personalized experiences, and product development aligned with customer preferences.
Dave & Buster's customer base shows a higher affinity among men (108) compared to women (91). Gen X (107) and Gen Y (101) have a higher affinity compared to Gen Z (99). This suggests targeted marketing could focus on men and Gen X/Y for maximum impact.