Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Chick-fil-A performance in the United States and how they change over time
See what factors influence Chick-fil-A performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chick-fil-A' competitors in the United States
An analysis of Chick-fil-A' competitors in the United States
Top-5 brands that brand's customers also visit
Market Performance reveals a brand’s share of foot traffic, reflecting customer preference and competitive strength in its industry.
Chick-fil-A's Market Performance stands at the 99th percentile, marking it as a leading brand, being in the top 1%. This highlights strong customer preference compared to peers like Burger King, Starbucks, Wendy's, Denny's, Crumbl and Taco Bell, all also at the 99th percentile.
CSAT reflects the degree to which products or services meet or exceed customer expectations, impacting brand loyalty and reputation.
Chick-fil-A's overall CSAT is 67%, with a 0.8 percentage point increase year-over-year. Puerto Rico leads with 86% satisfaction, followed by Montana (84%), Nebraska (80%), Iowa (79%), and New Hampshire (77%). This indicates varying regional perceptions of customer experience.
Average check is a key revenue indicator, reflecting customer spending per visit and effectiveness of upselling strategies.
Chick-fil-A's overall average check is $16.20, a slight increase of 0.1% year-over-year. Rhode Island has the highest average check at $20.40, followed by New York ($20.00), California ($19.60), District of Columbia ($18.80), and Nebraska ($18.70).
Outlet count indicates brand reach and market presence, reflecting expansion strategy and customer accessibility across regions.
Chick-fil-A's outlet distribution shows Texas leads with 499 locations, followed by Georgia (254), Florida (251), California (192), and North Carolina (187). This distribution highlights key markets for Chick-fil-A within the United States.
Competitor analysis identifies brands vying for the same customers, revealing competitive landscape and cross-visitation patterns.
Chick-fil-A customers also frequent McDonald's (21.12%), Wendy's (8.43%), Taco Bell (8.07%), Starbucks (7.32%), and Burger King (6.77%). McDonald's has significant cross-visitation, suggesting it is a primary competitor.
Traffic workload analysis optimizes staffing and resource allocation by revealing peak hours and customer flow patterns.
Chick-fil-A's peak traffic occurs between 11 AM and 2 PM, with the highest workload at 12 PM (71.33%). Traffic starts increasing at 6 AM, peaks mid-day, and declines significantly after 9 PM.
Understanding consumer segments allows brands to tailor marketing, personalize experiences, and optimize product offerings for each group.
Chick-fil-A shows high affinity with women (95), relative to the average. Men are over-represented (105). Gen X demonstrates significant affinity (113), while Gen Y (92) and Gen Z (85) show lower affinity.
Cafés & Restaurants
