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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Bossa performance in the South Africa and how they change over time
See what factors influence Bossa performance in the South Africa and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Bossa' competitors in the South Africa
An analysis of Bossa' competitors in the South Africa
In Cafés & Restaurants
·Jul – Sep 25
Bossa is right in the middle
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Bossa's market performance is at the 52nd percentile, indicating an average/above average market position. This suggests a moderate level of customer preference compared to competitors. Performance peers in the adjacent percentile range include Col'Cacchio, Mozambik, and Panarottis.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT often correlates with increased sales and positive word-of-mouth.
Bossa's overall CSAT is 79%, a slight increase of 0.7pp year-over-year. Gauteng shows the highest CSAT at 83% with a 5.6pp increase, while Western Cape and Free State experienced CSAT decreases. This indicates generally positive customer sentiment, with regional variations.
Average check (Avg Check) indicates how much customers spend per visit, reflecting menu pricing, customer spending habits and overall revenue generation.
The average check for Bossa varies by location, with Gauteng at 382.8 ZAR, Mpumalanga at 375 ZAR, and Western Cape at 337.7 ZAR. Overall average check data is not available. The highest average check was in August 2025 (391.67 ZAR).
Number of outlets indicates brand's reach and market presence. A larger outlet count can lead to greater brand visibility and accessibility for customers.
Bossa has the most outlets in Western Cape (15), followed by Gauteng (10), Mpumalanga (2), and Free State (1). This distribution highlights Western Cape as a key market for Bossa, with a strong concentration of its locations.
Competitor analysis identifies key players and customer preferences. Understanding cross-visitation patterns helps refine marketing and retain customers.
Bossa's customers also frequently visit McDonald's (15.71%), Spur (12.54%), and KFC (9.97%). Burger King (5.59%) and Nando's (4.98%) are also notable competitors. This suggests Bossa competes with both fast-food and casual dining establishments.
Traffic workload by hours reveals peak times, enabling efficient staffing and resource allocation to optimize customer experience and service delivery.
Bossa experiences peak traffic workload between 17:00 and 19:00, with the highest workload at 18:00 (64.51). Traffic is minimal in the early morning hours. This data informs staffing and promotional strategies to manage peak demand.
Consumer segment analysis informs targeted marketing by understanding demographics. Tailoring strategies to gender and generation enhances engagement and ROI.
Bossa's customer base shows a higher affinity towards women (89%) and men (111%). Gen X is overrepresented (139%), while Gen Y is also overrepresented (103%). This suggests marketing should consider the preferences and behaviors of these key demographic groups.