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Managing Partner, Global Business Development
See what factors influence Olive Garden Italian Restaurant performance in the United States and how they change over time
See what factors influence Olive Garden Italian Restaurant performance in the United States and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Olive Garden Italian Restaurant is in the top 1% of brands
Sample of brands in the same percentile
An analysis of Olive Garden Italian Restaurant' competitors in the United States
An analysis of Olive Garden Italian Restaurant' competitors in the United States
Top-5 brands that brand's customers also visit
Search among the top brands by number of locations
Cafés & Restaurants
Market performance reveals competitive strength and customer preference, reflecting a brand's share of foot traffic in its industry.
Olive Garden Italian Restaurant's market performance is leading with a percentile of 99, placing it in the top 1% of brands. This indicates a strong market presence relative to peers like Fogo de Chão Brazilian Steakhouse, Dairy Queen, Sonic Drive-In, First Watch, Applebee's Grill + Bar, and Pizza Hut who share the same rank.
Customer satisfaction is vital for repeat business and positive word-of-mouth, directly impacting revenue and brand reputation.
Olive Garden's overall customer satisfaction (CSAT) is 76%, showing a 1 percentage point increase year-over-year. Puerto Rico leads with 94% satisfaction, a 25.6pp increase, while Idaho reports 86% with no growth. Guam and Wyoming each have 85% satisfaction. Overall CSAT has remained relatively stable over the last three months.
Average check tracks spending per customer, influencing revenue forecasts and menu pricing strategies.
The overall average check for Olive Garden is $32.70, a decrease of 2.1% year-over-year. Hawaii shows the highest average check at $47.70, while New Jersey reports $39.10. The average check has fluctuated slightly over the last three months, ranging from $32.27 to $33.01.
Outlet count signifies brand reach and market penetration, critical for assessing expansion and regional dominance.
Olive Garden has the most outlets in Texas (113), followed by California (79) and Florida (78). Pennsylvania and Ohio each have 37 locations. This indicates a strong presence in larger states, suggesting regional variances in market saturation and consumer demand.
Understanding key competitors is crucial for strategic positioning and identifying opportunities to capture market share.
Olive Garden's top competitors based on customer cross-visitation are McDonald's (16.70%), Chick-fil-A (7.90%), Taco Bell (6.64%), Wendy's (6.39%), and Starbucks (5.72%). This reveals a mix of fast-food and coffee chains frequented by Olive Garden customers.
Analyzing traffic patterns optimizes staffing, manages peak hours, and improves customer experience during busy times.
Olive Garden experiences peak traffic between 11 AM and 9 PM, with the highest workload around 6 PM (70.74%) and 5 PM (65.72%). There's minimal activity between midnight and 10 AM, informing operational strategies for staffing and resource allocation during peak and off-peak hours.
Consumer segmentation enables targeted marketing, tailoring messaging and offers to resonate with specific demographic groups.
Women have a high affinity (102) for Olive Garden. Men are slightly under-indexed (99). Gen X shows a high affinity (119), suggesting strong brand resonance. Gen Y (82) and Gen Z (79) are under-indexed, indicating opportunities for targeted engagement strategies to increase their interest and engagement.