Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Black Bear Diner performance in the United States and how they change over time
See what factors influence Black Bear Diner performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Black Bear Diner' competitors in the United States
An analysis of Black Bear Diner' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Black Bear Diner is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Black Bear Diner's market performance is at the 70th percentile, indicating an average/above average market standing. This suggests a solid customer base and competitive position. Performance peers in the same percentile range include Freddy's Frozen Custard & Steakburgers, Smashburger, Benihana, STK Steakhouse, Shake Shack, and Jimmy John's.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. High CSAT often correlates with repeat business and positive word-of-mouth.
Black Bear Diner's overall CSAT is 83%, up 0.8 percentage points year-over-year, indicating improved customer happiness. Kansas shows the highest CSAT at 87%, while Colorado experienced a slight decrease. The CSAT trend shows fluctuations between 81.59% and 83.97% during the reporting period.
Average check reveals how much customers spend per visit, influencing revenue. Monitoring this KPI helps optimize pricing and identify upselling opportunities.
Black Bear Diner's overall average check is $23.20, a 0.2% increase year-over-year. California has the highest average check at $26.30. The average check fluctuated between $22.67 and $23.35 during the reporting period, indicating stable spending habits.
Outlet count indicates brand reach and market presence. Growth in outlet numbers often signals expansion and increased accessibility for customers.
Black Bear Diner has 70 outlets in California, representing the largest concentration. Texas follows with 26 outlets. Other states with a significant presence include Arizona (15) and Utah (13). This distribution highlights key markets for the brand.
Identifying top competitors helps understand the competitive landscape. Cross-visitation data reveals brands that attract similar customer segments.
McDonald's is the top competitor with a cross-visitation rate of 11.89%. Other notable competitors include In-N-Out Burger (6.67%), Taco Bell (5.26%), Starbucks (5.24%), and Chick-fil-A (4.93%). These brands attract a similar customer base, indicating direct competition for market share.
Traffic workload by hour reveals peak and off-peak times. This data informs staffing, promotions, and resource allocation for optimal efficiency.
Black Bear Diner experiences peak traffic between 10:00 AM and 12:00 PM, with the highest workload at 11:00 AM (62.95%). Traffic is lowest between midnight and 5:00 AM. This data suggests a strong breakfast and brunch crowd, requiring adequate staffing during those hours.
Understanding consumer segments enables targeted marketing. Gender and generational insights inform messaging and product development for specific demographics.
Women show a slightly under-indexed affinity (99%) while men show a slightly over-indexed affinity (101%). Gen X demonstrates a high affinity (123%), while Gen Y (79%) and Gen Z (74%) are under-indexed. This suggests Gen X is a key demographic, while Gen Y and Z may require targeted strategies.