Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Tealive performance in the Malaysia and how they change over time
See what factors influence Tealive performance in the Malaysia and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Tealive' competitors in the Malaysia
An analysis of Tealive' competitors in the Malaysia
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Tealive is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, competitive strength, and customer preference in the Cafe & Restaurants industry.
Tealive, with a market performance percentile of 99, is a leading brand in Malaysia's Cafe & Restaurants industry. This high percentile indicates a strong market presence. Performance peers like The Coffee Bean & Tea Leaf are within a similar range.
Customer satisfaction scores reflect brand perception, influencing loyalty and repurchase rates. Higher scores often correlate with increased revenue.
Tealive's overall customer satisfaction is 58%, an increase of 8.3 percentage points year-over-year. Perak shows the highest satisfaction at 81%, while Sarawak shows the lowest at 50%. There is volatility in customer satisfaction between May and July 2025.
Average check (transaction value) reflects spending per customer. Tracking this KPI helps understand revenue trends and pricing effectiveness.
The overall average check for Tealive is 20.6 MYR, a 3.2% increase year-over-year. Pahang has the highest average check at 32.9 MYR, while Penang's is 20.7 MYR. Average check fluctuates, peaking in June 2025.
Outlet count indicates brand reach and market penetration. Growth in outlets often signals expansion and increased accessibility for consumers.
Tealive has the most outlets in Selangor (247), reflecting its strongest market presence there. Kuala Lumpur, Johor, Sabah, and Perak also have a significant number of outlets, demonstrating a broad distribution network.
Identifying top competitors through cross-visitation patterns helps understand market dynamics and competitive positioning to gain a competitive edge.
McDonald's is the most frequently visited competitor by Tealive's customers (17.80% cross-visitation). Several local restaurants also show significant cross-visitation, highlighting key competitors in Malaysia.
Analyzing traffic workload by hour helps optimize staffing, promotions, and resource allocation to meet peak demand and improve customer experience.
Tealive's peak traffic workload occurs between 10:00 AM and 8:00 PM, with the highest activity around 6:00 PM. Traffic is minimal in the early morning hours, indicating a need to adjust operations based on hourly demand.
Understanding consumer demographics by gender and generation allows for targeted marketing and product strategies to enhance relevance and engagement.
Women (affinity index 105) are overrepresented, indicating higher engagement with the brand. Among generations, Gen Y (affinity index 112) shows a high affinity, whereas Gen X (affinity index 75) and Gen Z (affinity index 94) segments are under-indexed.