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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Search among the top brands by number of locations
Available by subscription
Available by subscription
See what factors influence Tealive performance in the Malaysia and how they change over time
See what factors influence Tealive performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Tealive' competitors in the Malaysia
An analysis of Tealive' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Tealive is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
Tealive's market performance is at the 71st percentile, indicating an average/above average market standing in Malaysia's Cafe & Restaurants industry. This position suggests Tealive is ahead of many competitors. Performance peers in the same percentile range include Haidilao Hot Pot, The Chicken Rice Shop, and Tsukiji Sushi. The brand experienced a slight decrease of 1 point year-over-year.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth.
Tealive's overall customer satisfaction (CSAT) is 63%, a significant increase of 13.2 percentage points year-over-year. Perak shows the highest CSAT at 88%, followed by Negeri Sembilan and Kedah, both at 81%. Johor has the lowest CSAT at 54%. The CSAT trend shows fluctuations between June and August 2025, with a peak in June.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting.
The overall average check for Tealive is not available. Negeri Sembilan has the highest average check at 32.3 MYR. Kuala Lumpur's average check is 27.6 MYR, while Kedah's is 21.6 MYR. The average check trend shows fluctuations between June and August 2025, with a peak in June.
Outlet count indicates brand reach and market penetration, influencing accessibility and brand visibility.
Tealive has the highest number of outlets in Selangor (245), followed by Kuala Lumpur (86) and Johor (84). Sabah has 55 outlets, while Pahang has 34. This distribution highlights Tealive's strong presence in key Malaysian states.
Identifying competitors helps refine strategies, understand market dynamics, and capture market share.
The top competitors for Tealive, based on customer cross-visitation, are McDonald's (19.27%), LAMAN HIJAU CAFE (12.24%), Restoran Tom Yam Sidi (12.24%), Man Corner (12.13%), and Roti Canai Terbang Mizan Kampung Enam (12.02%). This indicates that Tealive customers also frequent these establishments.
Traffic workload analysis optimizes staffing, resource allocation, and operational efficiency.
Tealive experiences peak traffic workload between 10:00 AM and 9:00 PM, with the highest activity around 6:00 PM (57.89%). Traffic is significantly lower during the early morning hours (0:00 AM - 6:00 AM).
Understanding consumer segments enables targeted marketing, product development, and personalized experiences.
Tealive's customer base shows a higher affinity towards women (118) compared to men (84). Among generations, Gen Y (115) shows a higher affinity compared to Gen X (81) and Gen Z (83). This suggests that Tealive is more popular among women and Gen Y.