Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence ZUS Coffee performance in the Malaysia and how they change over time
See what factors influence ZUS Coffee performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of ZUS Coffee' competitors in the Malaysia
An analysis of ZUS Coffee' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
ZUS Coffee is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
ZUS Coffee holds a leading position, ranking in the top 1% in Malaysia's Cafe & Restaurants sector. This high percentile indicates strong brand preference and competitive advantage. Performance peers like 4Fingers Crispy Chicken, Pizza Hut, and KFC share a similar market position.
Crucial for spotting issues, building loyalty, and growing brand. Higher satisfaction often means repeat customers and positive word-of-mouth.
Overall customer satisfaction for ZUS Coffee is 77%, a decrease of 4.8 percentage points year-over-year. Satisfaction varies by state, with Kedah at 88% and Sabah at 84%. The trend indicates a need to investigate causes for the decline in overall satisfaction.
Indicates customer spending habits, vital for revenue forecasts and strategy adjustments to boost profitability.
The average check for ZUS Coffee is MYR 23.60, an increase of 11.4% year-over-year. Malacca has the highest average check at MYR 38.80. This indicates customers are spending more per visit compared to the previous year.
Indicates market presence and accessibility. More outlets can mean greater convenience and brand recognition for customers.
ZUS Coffee has 208 outlets in Selangor, the highest concentration in Malaysia. Kuala Lumpur follows with 94 outlets. This distribution highlights Selangor as a key market for ZUS Coffee.
Understanding who your customers also visit helps refine marketing to capture more market share and improve customer retention.
ZUS Coffee customers also frequently visit KFC (6.07%) and McDonald's (5.93%). This suggests these brands are strong competitors for ZUS Coffee. The Coffee Bean & Tea Leaf, Texas Chicken and Secret Recipe are competitors as well.
Shows peak hours, helping with staffing and marketing. Effective workload management improves customer service and revenue.
Traffic workload for ZUS Coffee peaks between 10 AM and 8 PM, reaching its highest point at 6 PM (58.76%). The early morning hours (1-6 AM) show minimal activity, indicating a need for adjustments in operational hours or targeted promotions during peak times.
Knowing who buys your product helps tailor ads and products. Understanding consumer traits allows for better marketing and product design.
ZUS Coffee's consumer base shows a higher affinity among women (104%) compared to men (96%). Gen Y also shows a higher affinity (104%) compared to Gen X (99%) and Gen Z (96%). This indicates that ZUS Coffee is particularly popular among women and Gen Y.