Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Tea Garden performance in the Malaysia and how they change over time
See what factors influence Tea Garden performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Tea Garden' competitors in the Malaysia
An analysis of Tea Garden' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Tea Garden is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance as foot traffic share reveals competitive strength and customer preference within the Cafe & Restaurants industry.
Tea Garden holds a leading position in Malaysia's Cafe & Restaurants sector with a 99th percentile market performance. This indicates strong customer preference and competitive strength. Performance peers within the same range include Sushi Tie, Pak Li Kopitiam, Me'nate Steak Hub, KLCG Confectionery & Bakery, Jalan Ampang, Soru Station and TGI Fridays.
Customer satisfaction (CSAT) is crucial as it reflects customer loyalty, impacts brand reputation, and drives revenue growth.
Tea Garden boasts an 87% overall customer satisfaction rate, a significant 8.6 percentage point increase year-over-year. Johor shows the highest CSAT at 88%, up 8.5pp, while Kuala Lumpur's CSAT is 82%, down 2.2pp. This indicates high customer loyalty and positive brand perception, especially in Johor.
Average check is vital for assessing spending habits, informing pricing strategies, and improving profitability in Cafe & Restaurants.
Tea Garden's overall average check is 43.5 MYR, a 24.9% increase year-over-year. Kelantan has the highest average check at 52.2 MYR. This indicates higher customer spending and successful upselling strategies, particularly in Kelantan.
Outlet count reflects brand reach. Monitoring outlets by location is key for strategic expansion and market coverage analysis.
Tea Garden has 23 outlets in Johor, 6 in Selangor, and 3 in Kuala Lumpur. This shows a strong presence in Johor, with opportunity for expansion in other states.
Analyzing competitors reveals market dynamics, identifies opportunities, and informs strategies to gain a competitive edge.
Tea Garden's customers also visit Kenangan Coffee (13.33%), Street Tako Austin Heights (12.44%), arest Cafe Bukit Indah (11.78%), NASI LEMAK AL AISY (11.12%), and Restoran Zorro (10.13%). Kenangan Coffee is the most cross-visited brand.
Traffic workload by hour uncovers peak times, which helps with staffing, promotions, and resource allocation for optimal service.
Tea Garden experiences peak traffic workload between 12:00 PM (66.84) and 1:00 PM (67.93), with steady traffic from 9:00 AM to 8:00 PM. Traffic is minimal between midnight and 6:00 AM.
Understanding consumer segments allows targeted marketing efforts, increasing engagement and optimizing resource allocation by customer profiles.
Tea Garden's customer base shows affinity indexes of 101 for women and 99 for men. Gen X affinity index is 101, Gen Y is 102, and Gen Z is 96. Gen Y is slightly overrepresented and Gen Z is slightly underrepresented.