Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Tea Garden performance in the Malaysia and how they change over time
See what factors influence Tea Garden performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Tea Garden' competitors in the Malaysia
An analysis of Tea Garden' competitors in the Malaysia
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Tea Garden is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Tea Garden's market performance is at the 74th percentile in the Cafe & Restaurants industry in Malaysia, indicating an average/above average market standing. This means Tea Garden captures more customer traffic than 74% of its peers. Performance peers in the same percentile range include Soru Station, Haidilao Huo Guo, and Me'nate Steak Hub.
Customer satisfaction (CSAT) reflects brand perception, impacting loyalty and revenue. High CSAT scores often correlate with repeat business and positive word-of-mouth.
Tea Garden's overall customer satisfaction is 88%, a 7.2 percentage point increase year-over-year. Johor shows the highest CSAT at 89%, while Negeri Sembilan has the lowest at 79%. Kuala Lumpur and Negeri Sembilan experienced a decrease in CSAT compared to the previous year, while Johor and Selangor saw increases.
Average check reveals customer spending habits, influencing revenue strategies. Monitoring this KPI helps optimize pricing and promotions for profitability.
Tea Garden's average check varies by state, with Kelantan having the highest average check at 50.7 MYR and Malacca the lowest at 35.5 MYR. Overall average check data is not available. The average check has increased from 42.88 MYR in June 2025 to 47.21 MYR in August 2025.
Outlet count indicates brand reach and market presence. Tracking this KPI informs expansion strategies and assesses market penetration effectiveness.
Tea Garden has the most outlets in Johor (23), followed by Selangor (8) and Kuala Lumpur (5). Malacca, Negeri Sembilan, and Kelantan each have 1 outlet. This distribution highlights Johor as a key market for Tea Garden.
Competitor analysis identifies key rivals and their market share. Understanding competitive landscape informs strategic positioning and differentiation efforts.
Tea Garden's top competitors based on customer cross-visitation are Kenangan Coffee (15.58%), Street Tako Austin Heights (14.79%), arest Cafe Bukit Indah (14.14%), NASI LEMAK AL AISY (13.22%), and Yeon Cafe (12.04%). Kenangan Coffee is the most frequently visited competitor by Tea Garden's customers.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and maximizes revenue potential.
Tea Garden experiences peak traffic between 12:00 PM and 1:00 PM, with traffic workload reaching 67.24%. Traffic is minimal between midnight and 6:00 AM. This data suggests optimal staffing levels should be maintained during peak hours.
Understanding consumer segments enables targeted marketing. Tailoring strategies to specific demographics enhances engagement and maximizes campaign effectiveness.
Tea Garden's customer base shows a slightly higher affinity towards women (106) compared to men (94). Among generations, Gen Y shows the highest affinity (105), followed by Gen Z (101), and Gen X (88). This suggests that Gen Y and Gen Z are overrepresented in Tea Garden's customer base.