Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Starbucks performance in the United Kingdom and how they change over time
See what factors influence Starbucks performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Starbucks' competitors in the United Kingdom
An analysis of Starbucks' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Starbucks is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance percentile indicates brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Starbucks in the United Kingdom holds a leading market performance with a percentile of 99, placing it in the top 1% of brands in the Cafe & Restaurants industry. This high percentile indicates a strong market presence and customer preference compared to its peers like Bill's, Bella Italia, Pizza Hut, Rosa's Thai, Pepe's and Toby Carvery, which share a similar percentile range.
Customer satisfaction (CSAT) is crucial for brand loyalty. Tracking CSAT helps understand customer happiness and identify areas for service improvement.
Starbucks in the United Kingdom shows an overall customer satisfaction of 69%, slightly down by 0.1 percentage points year-over-year. Satisfaction varies by region, with Northern Ireland leading at 71% and Wales at 60%. A downtrend in England and Wales suggests regional service adjustments may be needed to maintain customer loyalty.
Average check (transaction value) reflects customer spending habits. Monitoring changes can reveal pricing effectiveness and customer purchasing power.
The average check for Starbucks in the United Kingdom is £9.6, up 7% year-over-year, suggesting increased customer spending. Regional variations show Northern Ireland with the highest average check at £10.9. The consistent upward trend in average spend highlights Starbucks' effective pricing and product appeal.
Number of outlets indicates market presence. Tracking outlet counts helps gauge brand reach and potential market penetration within the industry.
Starbucks has a significant presence in the United Kingdom, with 1.1K outlets in England alone. Scotland has 124 outlets, Wales has 53, and Northern Ireland has 37. The high concentration in England reflects a mature market, while other regions present opportunities for further expansion.
Competitor analysis identifies key rivals. Understanding overlap in customer visits helps refine strategies for market share and customer acquisition.
McDonald's leads in cross-visitation with Starbucks customers at 19.44%, followed by Costa Coffee at 7.53% and JD Wetherspoon at 7.21%. KFC and Nando's also attract Starbucks customers, but to a lesser extent. These insights highlight the competitive landscape and potential for targeted marketing to retain and attract customers.
Traffic workload distribution reveals peak hours. Analyzing traffic patterns helps optimize staffing, manage inventory, and improve customer experience.
Starbucks in the United Kingdom experiences peak traffic between 8 AM and 12 PM, with the highest workload at 12 PM (61.87%). Traffic gradually decreases throughout the afternoon and evening. Understanding this workload distribution allows for better resource allocation during peak and off-peak times.
Understanding consumer segments enables targeted marketing. Analyzing gender and generational affinities helps personalize campaigns and improve engagement.
Starbucks customers in the United Kingdom show slightly more affinity towards women (index of 101) than men (index of 99). Gen X shows the highest affinity (index of 116), while Gen Y (index of 92) and Gen Z (index of 94) are under-indexed. This suggests potential for targeted marketing campaigns appealing specifically to Gen X customers.