Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Costa Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Costa Coffee performance in the United Kingdom and how they change over time
See what factors influence Costa Coffee performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Costa Coffee' competitors in the United Kingdom
An analysis of Costa Coffee' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Cafés & Restaurants
Market Performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Costa Coffee is in the top 1% of brands in the United Kingdom's Cafe & Restaurants industry, indicating a leading market position. This high percentile reflects strong customer preference and a significant share of foot traffic. Performance peers include Chopstix, Pepe's, Nando's, Rosa's Thai, Domino's Pizza and Bella Italia within the same percentile range.
Customer Satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and business growth in Cafe & Restaurants industry.
Costa Coffee's overall customer satisfaction is at 70%, a slight increase of 0.3 percentage points year-over-year. Scotland shows the highest CSAT at 78% with a 7.2 percentage point increase. Wales and Northern Ireland experienced decreases in CSAT. The CSAT has minor fluctuations from May to July 2025.
Average Check reflects spending per customer, essential for revenue and profitability analysis for each brand in the Cafe & Restaurants industry.
The overall average check for Costa Coffee is £9.1, an increase of 6.8% year-over-year. Northern Ireland has the highest average check at £11.4. The average check experienced minor fluctuations from May to July 2025.
Outlet count indicates brand reach and market coverage and customer access in the competitive Cafe & Restaurants industry.
Costa Coffee has 2.2K outlets in England, representing the largest number of stores. Scotland has 185 outlets, Wales has 104, and Northern Ireland has 36 outlets.
Identifying competitors helps refine strategies by understanding which brands attract similar customers in Cafe & Restaurants industry.
McDonald's is the top competitor for Costa Coffee, with a cross-visitation rate of 21.07%. Other competitors include JD Wetherspoon (9.89%), Starbucks (7.00%), KFC (6.20%), and Greggs (3.94%).
Traffic workload patterns inform staffing and marketing, optimizing operations for peak hours in the Cafe & Restaurants industry.
Traffic workload is highest between 8 AM and 4 PM, peaking at 12 PM (62.87). There is significant rush starting 6 AM. Traffic is very low between midnight and 5 AM.
Understanding consumer segments enables targeted marketing, improving engagement and ROI in the Cafe & Restaurants industry.
Women are over-represented among Costa Coffee customers. Gen X also show higher affinity compared to the average consumer. Gen Y and Gen Z are under-indexed, indicating lower affinity.