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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Spur is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Spur performance in the South Africa and how they change over time
See what factors influence Spur performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Spur' competitors in the South Africa
An analysis of Spur' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, showing competitive strength and customer preference in the industry.
Spur's market performance is in the top 1%, indicating a leading position. This means Spur captures a significantly higher share of customer visits compared to peers like Mugg & Bean, Burger King, McDonald's, Pedros, Ocean Basket and RocoMamas.
Customer satisfaction (CSAT) reflects brand perception, loyalty, and service quality, directly influencing revisit rates and word-of-mouth referrals.
Spur's overall CSAT is 78%, a 2pp increase year-over-year, showing improved customer sentiment. Free State and North West exhibit the highest CSAT at 86% with largest growth. CSAT trends show a slight decrease in May, and slight recovery in June of 2025.
Average check (Avg Check) indicates customer spending per visit, reflecting menu pricing, order size, and the perceived value of the dining experience.
Spur's overall average check is 311 ZAR, up 1.3% year-over-year, signifying increased customer spending. North West has the highest average check (348.6 ZAR). Avg Check fluctuated between April and June of 2025.
Outlet count signifies brand reach and market penetration, directly impacting accessibility and overall revenue potential across different regions.
Spur has 96 outlets in Gauteng, representing the largest concentration. Western Cape follows with 72 outlets. Northern Cape has the fewest outlets with 6.
Competitor analysis identifies key rivals and customer overlap, informing strategies to differentiate and capture market share effectively.
McDonald's (21.92%) and KFC (19.99%) are top competitors with the highest cross-visitation from Spur customers. Nando's (8.38%), Wimpy (7.54%) and Burger King (6.78%) are also notable competitors.
Traffic workload by hour (HoD) optimizes staffing, inventory, and marketing efforts based on peak and off-peak customer visit patterns.
Spur experiences peak traffic between 12:00 and 13:00 (59.83%), with a steady workload from 8:00 to 20:00. Traffic is minimal between midnight and 6:00.
Understanding consumer segments by gender and generation tailors marketing, enhancing relevance and driving stronger engagement and loyalty.
Women (88%) are overrepresented among Spur's consumers, while Men (109%) are underrepresented. Gen X (119%) shows high affinity, Gen Y (87%) is average, and Gen Z (57%) is under-indexed relative to the average consumer.