Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Mugg & Bean is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Mugg & Bean performance in the South Africa and how they change over time
See what factors influence Mugg & Bean performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Mugg & Bean' competitors in the South Africa
An analysis of Mugg & Bean' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Mugg & Bean is a leading brand, ranking in the top 1% within the Cafe & Restaurants industry in South Africa. This indicates a strong market presence and high customer preference compared to peers like Spur, McDonald's, Ocean Basket, Burger King, Steers and Pedros, who share a similar leading position.
CSAT reflects customer contentment, directly impacting loyalty and brand advocacy. High scores correlate with repeat business and positive word-of-mouth.
Mugg & Bean's overall customer satisfaction (CSAT) is 93%, with a slight decrease of 0.3 percentage points year-over-year. Mpumalanga and North West show the highest CSAT at 97%. Gauteng and Free State have increased CSAT, while KwaZulu-Natal shows a slight decrease. Overall, customer satisfaction remains high.
Average check indicates customer spending per visit, crucial for revenue insights and pricing strategy optimization. It reflects perceived value and menu appeal.
The average check for Mugg & Bean is 231.9 ZAR, a 5.4% increase year-over-year, showing customers are spending more per visit. Limpopo has the highest average check at 299.5 ZAR, while Mpumalanga has the lowest at 225 ZAR. Overall, it reflects positive revenue trends.
Outlet count signifies brand reach and market penetration. Expansion indicates growth, while strategic distribution enhances accessibility and revenue.
Mugg & Bean has 226 outlets in South Africa. Gauteng has the most outlets with 102, while Northern Cape has the fewest with 4. The distribution indicates stronger brand presence in Gauteng, influencing market share and customer accessibility.
Understanding competitors reveals market dynamics and customer preferences. Cross-visitation highlights shared customer base, guiding targeted marketing and strategic positioning.
The top competitors for Mugg & Bean, based on cross-visitation, are KFC (18.68%), McDonald's (11.95%), Spur (11.89%), Wimpy (10.08%), and Steers (5.21%). These brands share Mugg & Bean's customer base, indicating similar customer appeal or convenience factors.
Traffic workload distribution guides staffing, inventory management, and promotional timing. Understanding peak hours ensures optimal resource allocation and customer service.
Traffic workload at Mugg & Bean peaks between 10:00 and 13:00, reaching a high of 57.77% at 12:00. The lowest traffic is between 0:00 and 3:00. Businesses can optimize staffing and promotions based on these peak and off-peak hours.
Segment analysis informs targeted marketing. Affinity insights reveal segment preferences, guiding personalized campaigns and product positioning for increased engagement.
Mugg & Bean shows higher affinity among women (120 Index) compared to men (84 Index), indicating women are overrepresented in their customer base. For generations, Gen Y (99 Index) is near average, while Gen X (77 Index) and Gen Z (86 Index) are underrepresented, meaning they show lower-than-average engagement compared to Gen Y.