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Managing Partner, Global Business Development
See what factors influence The Coffee Bean & Tea Leaf performance in the Malaysia and how they change over time
See what factors influence The Coffee Bean & Tea Leaf performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of The Coffee Bean & Tea Leaf' competitors in the Malaysia
An analysis of The Coffee Bean & Tea Leaf' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
The Coffee Bean & Tea Leaf is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reflects brand strength, showing customer preference and competitive standing in the Cafe & Restaurants industry.
The Coffee Bean & Tea Leaf's market performance in Malaysia is in the top 1%, a leading position. This indicates a strong market share and high customer preference compared to competitors like Tealive, Haidilao Huo Guo, and others.
Customer satisfaction reflects brand perception and loyalty, directly influencing retention and revenue growth.
The Coffee Bean & Tea Leaf has an overall customer satisfaction of 68% in Malaysia, up 2.5 percentage points year-over-year. Satisfaction varies by state, with Perak leading at 88%. The trend shows CSAT increasing from May to July 2025.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting.
The Coffee Bean & Tea Leaf's average check in Malaysia is 33.9 MYR, a 19.1% increase year-over-year. Pahang has the highest average check at 40 MYR. The average check fluctuates between 32.65 and 35.45 MYR during the observed period.
Outlet count indicates market reach and brand presence, vital for accessibility and customer acquisition.
The Coffee Bean & Tea Leaf has the most outlets in Selangor (63), followed by Kuala Lumpur (43) and Penang (34). This distribution shows the brand's stronger presence in these key Malaysian states.
Competitor analysis identifies key rivals, informing strategies to gain market share and customer loyalty.
The top competitors for The Coffee Bean & Tea Leaf in Malaysia, based on cross-visitation, are ZUS Coffee (12.45%), McDonald's (7.64%), KFC (6.23%), and Starbucks (5.98%). This indicates customer overlap with these brands.
Traffic workload analysis optimizes staffing and resource allocation to meet peak demand and ensure customer satisfaction.
The Coffee Bean & Tea Leaf experiences peak traffic between 10 AM and 8 PM, with the highest workload around 2 PM. Traffic is significantly lower during early morning hours, from midnight to 6 AM.
Understanding consumer demographics tailors marketing, enhancing engagement and brand resonance across segments.
Women show a high affinity (index 106) for The Coffee Bean & Tea Leaf, while men are slightly under-indexed (index 95). Gen X has a high affinity (index 147), Gen Y is around average (index 101), and Gen Z is under-indexed (index 81).