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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Sugar Factory performance in the United States and how they change over time
See what factors influence Sugar Factory performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Sugar Factory' competitors in the United States
An analysis of Sugar Factory' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Sugar Factory is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Sugar Factory's market performance is at the 58th percentile, indicating an average/above average market standing. This means Sugar Factory performs better than 57% of its peers. Performance peers in the same percentile range include Hungry Howie's Pizza, Nando Grill Carne en Vara, True Food Kitchen, Gyu-Kaku, Shah's Halal Food, and Cheba Hut "Toasted" Subs.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. High CSAT often correlates with repeat business.
Sugar Factory's overall CSAT is 79%, a 2.5 percentage point increase year-over-year, indicating improved customer happiness. Massachusetts shows the highest CSAT at 89%, with a significant growth of 23.6 percentage points. Nevada shows a decrease of 5.1 percentage points, with a CSAT of 81%.
Average check reflects spending per customer, crucial for revenue. Monitoring trends helps optimize pricing and promotions.
Sugar Factory's overall average check is $57.10, a 5.1% decrease year-over-year. New York has the highest average check at $70.20. The average check was highest in August 2025 at $64.06.
Outlet count indicates brand reach and growth. Expansion reflects success and market demand.
Sugar Factory has the most outlets in Florida (4). Illinois, Texas, New York and New Jersey each have 2 outlets. Massachusetts, Georgia, Minnesota, Delaware and Nevada each have 1 outlet.
Identifying competitors helps understand market dynamics and refine strategies to gain a competitive edge.
McDonald's is the top competitor with a cross-visitation rate of 6.94%. Chick-fil-A, Dunkin', Taco Bell, and Starbucks also show significant cross-visitation, suggesting shared customer bases.
Traffic workload reveals peak hours, enabling efficient staffing and resource allocation to maximize customer service.
Sugar Factory experiences peak traffic between 4:00 PM and 8:00 PM, with the highest workload at 7:00 PM (51.87%). Traffic is minimal between 4:00 AM and 6:00 AM.
Understanding consumer segments allows targeted marketing, improving engagement and ROI by tailoring messages to specific groups.
Women (affinity index 133) and Gen Z (affinity index 132) are overrepresented among Sugar Factory's consumers, indicating high affinity. Men (affinity index 68) and Gen X (affinity index 83) are underrepresented.