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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Papa Gino's performance in the United States and how they change over time
See what factors influence Papa Gino's performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Papa Gino's is right in the middle
Sample of brands in the same percentile
An analysis of Papa Gino's' competitors in the United States
An analysis of Papa Gino's' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Papa Gino's market performance is at the 53rd percentile, indicating an average market position. This suggests moderate brand preference and competitive strength. Performance peers in the same range include Country Kitchen, The Old Spaghetti Factory, Boucherie, and California Pizza Kitchen.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. High CSAT often correlates with repeat business and positive word-of-mouth.
Papa Gino's overall CSAT is 81%, a 2.8 percentage point increase year-over-year, indicating improved customer happiness. Connecticut shows the highest CSAT at 84%, while Rhode Island and New Hampshire experienced slight decreases. This suggests generally positive customer experiences with room for improvement in specific locations.
Average check reveals customer spending habits. Monitoring this KPI helps understand revenue trends and the impact of pricing or promotional strategies.
Papa Gino's average check is $22.50, a 1.1% decrease year-over-year. Massachusetts has the highest average check at $22.60. The slight decrease suggests potential shifts in customer spending or menu item preferences, warranting further investigation into pricing and promotions.
Outlet count indicates brand reach and market presence. Tracking this KPI helps assess expansion efforts and geographic distribution of the brand.
Papa Gino's has 63 outlets in Massachusetts, 10 in New Hampshire, 5 in Rhode Island, and 1 in Connecticut. The concentration in Massachusetts indicates a strong regional presence, while the limited number of outlets in other states suggests potential for expansion.
Competitor analysis identifies key rivals and their customer overlap. This insight informs strategies to differentiate the brand and attract more customers.
Papa Gino's top competitors based on customer cross-visitation are Dunkin' (14.48%), McDonald's (13.40%), Wendy's (5.90%), Burger King (5.36%), and Taco Bell (4.83%). This indicates a significant overlap with fast-food chains, suggesting Papa Gino's customers also frequent these establishments.
Traffic workload analysis reveals peak hours and customer flow. This insight helps optimize staffing, manage resources, and improve customer service during busy periods.
Papa Gino's experiences peak traffic workload between 11 AM and 7 PM, with the highest workload around 6 PM (66.92%). There is minimal activity between midnight and 9 AM. This data suggests the need for optimized staffing and resource allocation during peak hours to ensure efficient service.
Understanding consumer segments by gender and generation enables targeted marketing. Affinity insights inform positioning strategies and resonate with specific demographics.
Papa Gino's customer base shows a higher affinity among men (index 108) compared to women (index 92). Gen X shows the highest affinity (index 125), while Gen Z is under-indexed (index 57). This suggests marketing efforts should consider the preferences and behaviors of Gen X and male customers.