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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Mochachos performance in the South Africa and how they change over time
See what factors influence Mochachos performance in the South Africa and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
Mochachos is right in the middle
Sample of brands in the same percentile
An analysis of Mochachos' competitors in the South Africa
An analysis of Mochachos' competitors in the South Africa
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Mochachos holds the 46th percentile in the South African Cafe & Restaurants industry, indicating a below average market position. This suggests that Mochachos captures less foot traffic compared to its competitors. Performance peers in the same percentile range include Simply Asia, Doppio Zero, MY Diners Rosebank and John Dory's.
Customer satisfaction (CSAT) reflects customer happiness. Tracking CSAT helps improve service, retain customers, and boost brand loyalty.
Mochachos' overall customer satisfaction is 61%, a decrease of 1.4 percentage points year-over-year. CSAT varies by location, with North West at 100% and Western Cape at 40%. The trend shows fluctuations in CSAT over the observed months, indicating areas for service improvement.
Average check reveals how much customers spend per visit. Monitoring this KPI helps optimize pricing and identify upselling opportunities.
Mochachos' average check varies by location, with KwaZulu-Natal at 256.30 ZAR and Western Cape at 172.60 ZAR. Overall average check trended between 198.26 ZAR and 212.73 ZAR during the period. There is no overall average check value.
Outlet count indicates brand reach. Tracking outlets helps assess market penetration and expansion effectiveness across regions.
Mochachos has 65 outlets in Gauteng, representing the largest concentration. Other provinces have fewer outlets, indicating potential for expansion. Western Cape has 9 outlets, KwaZulu-Natal has 6, Limpopo and Free State each have 4, North West and Northern Cape each have 3, Mpumalanga has 2, and Eastern Cape has 1.
Competitor analysis identifies key rivals. Knowing who customers also visit helps refine marketing and improve competitive positioning.
Mochachos' customers also frequently visit KFC (21.96%), McDonald's (18.86%), Spur (11.89%), Pedros (8.53%), and Chicken Licken (8.01%). These brands represent key competitors for Mochachos in the South African market.
Traffic workload shows peak hours. Understanding traffic patterns helps optimize staffing and improve customer experience during busy times.
Mochachos experiences peak traffic between 10:00 and 19:00, with the highest workload around 17:00 (57.22%). Traffic is minimal during early morning hours. This data informs staffing and resource allocation strategies.
Consumer segments reveal customer demographics. Understanding gender and generational mix helps tailor marketing and product offerings.
Mochachos' customer base shows a high affinity for women (73%) and Gen Y (137%). Men are over-represented (127%) and Gen X is under-represented (93%). This suggests targeted marketing towards these demographics may be effective.