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Managing Partner, Global Business Development
See what factors influence John Dory's performance in the South Africa and how they change over time
See what factors influence John Dory's performance in the South Africa and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of John Dory's' competitors in the South Africa
An analysis of John Dory's' competitors in the South Africa
In Cafés & Restaurants
·Jun – Aug 25
John Dory's is in the top 1% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market Performance percentile reveals the brand's competitive strength and customer preference in the industry relative to its peers.
John Dory's market performance is leading at the 99th percentile, indicating a strong market presence. This high percentile means the brand captures a significant share of customer traffic compared to peers like Hungry Lion and The Hussar Grill, who are in a similar percentile range.
Customer Satisfaction (CSAT) reflects customer loyalty and directly impacts brand reputation, retention, and revenue growth. Monitoring CSAT is vital.
John Dory's overall CSAT is 78%, a decrease of 2.6 percentage points year-over-year. Mpumalanga shows the highest CSAT at 100%, while North West, Western Cape and Gauteng experienced a decrease. There is a downtrend in overall CSAT from May to July 2025.
Average Check is crucial for revenue management. It helps understand customer spending habits and informs pricing and promotional strategies.
John Dory's average check is 306.4 ZAR, up 0.8% year-over-year. Northern Cape has the highest average check (390.9 ZAR), while Eastern Cape has the lowest (289.1 ZAR). The average check increased from May to July 2025.
Number of Outlets indicates brand reach and expansion. It reflects market penetration and growth potential in different regions.
John Dory's has the most outlets in KwaZulu-Natal (15), followed by Gauteng (13). Northern Cape and Free State have the fewest (1 each). This distribution highlights key regions for the brand’s operation.
Identifying key competitors allows strategic benchmarking and understanding of market dynamics to refine competitive strategies.
John Dory's main competitors are KFC (19.72% cross-visitation), Spur (19.15%), and McDonald's (18.59%), indicating significant overlap in customer base. Wimpy and Nando's also attract some of John Dory's customers.
Analyzing traffic workload by hour helps optimize staffing and resource allocation to meet customer demand effectively.
John Dory's experiences peak traffic between 12:00 and 14:00 (53.25% - 55.57%), with a gradual increase starting at 08:00 and declining after 18:00. Traffic is minimal between 00:00 and 06:00.
Understanding consumer segments allows targeted marketing efforts to maximize engagement and resonance with different demographic groups.
John Dory's customer base shows a high affinity with Women (108 index) and Gen Z (197 index), suggesting these segments are overrepresented compared to the average consumer. Gen Y also shows a high affinity (120 index). Gen X is under-indexed (26 index).