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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Platō Coffee performance in the South Africa and how they change over time
See what factors influence Platō Coffee performance in the South Africa and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Platō Coffee' competitors in the South Africa
An analysis of Platō Coffee' competitors in the South Africa
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Platō Coffee is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Platō Coffee's market performance is at the 47th percentile. This indicates a below average/lagging market position. It means that Platō Coffee captures less foot traffic compared to many competitors. Performance peers in the same percentile range include Simply Asia, Doppio Zero, MY Diners Rosebank, and The Hussar Grill.
Customer satisfaction (CSAT) reflects how happy customers are with their experience. High CSAT scores often lead to increased loyalty and positive word-of-mouth.
Platō Coffee's overall CSAT is 86%, a decrease of 1.6 percentage points year-over-year. Limpopo shows the highest CSAT at 100%, while Western Cape has the lowest at 85%. The trend shows a fluctuation in CSAT over the three-month period, with a dip in July.
Average check is the average amount spent per customer. Monitoring this KPI helps understand spending habits and optimize pricing strategies.
The overall average check for Platō Coffee is not available. Limpopo has the highest average check at 156.9 ZAR, while Gauteng has a lower average check at 82.6 ZAR. The average check shows an increasing trend over the three-month period.
The number of outlets indicates brand reach and market presence. A larger number of outlets can lead to greater brand visibility and accessibility.
Platō Coffee has 43 outlets in Gauteng, the highest number among all regions. Western Cape has 31 outlets, while other regions have significantly fewer. Free State has the fewest outlets, with only 1.
Identifying key competitors helps understand the competitive landscape. Cross-visitation data reveals brands that share a customer base.
Platō Coffee's top competitors based on cross-visitation are Spur (9.98%), McDonald's (9.00%), KFC (7.30%), Mugg & Bean (4.62%), and Steers (4.62%). This indicates that customers who visit Platō Coffee also frequently visit these fast-food and restaurant chains.
Traffic workload analysis helps optimize staffing and resource allocation. Understanding peak hours ensures efficient service and customer satisfaction.
Platō Coffee experiences peak traffic between 6 AM and 4 PM, with the highest workload around 9 AM (61.13%). Traffic is minimal during the night, from 9 PM to 5 AM. This data suggests focusing resources during morning and afternoon hours.
Understanding consumer segments allows for targeted marketing. Gender and generational insights help tailor messaging and product offerings.
Women are highly represented among Platō Coffee consumers (91 affinity index), while men are over-indexed (108 affinity index). Gen Z shows a high affinity (123 affinity index), followed by Gen Y (103 affinity index), and Gen X (93 affinity index).