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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence DÔME performance in the Malaysia and how they change over time
See what factors influence DÔME performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of DÔME' competitors in the Malaysia
An analysis of DÔME' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
DÔME is in the top 24% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
DÔME's market performance is at the 76th percentile, indicating an average/above average market standing in Malaysia's Cafe & Restaurants industry. This means DÔME outperforms 76% of brands. Performance peers in the same percentile range include Secret Recipe, KLCG Confectionery & Bakery, TGI Fridays, Boat Noodle, A&W, and JIBRIL.
Customer satisfaction (CSAT) reflects brand perception and loyalty, directly impacting retention and revenue growth. High CSAT indicates a strong customer relationship.
DÔME's overall customer satisfaction is high at 92%, with a significant increase of 7.8 percentage points year-over-year. Kedah shows the highest CSAT at 100%, followed by Johor (97%), Pahang and Selangor (95%), and Kuala Lumpur (88%). This indicates strong positive customer experiences across all states.
Average check reveals customer spending habits, influencing revenue strategies. Monitoring this KPI helps optimize pricing and promotions for profitability.
The overall average check for DÔME is not available. Pahang has the highest average check at 93.6 MYR. Selangor's average check is 77.1 MYR, Johor's is 74.9 MYR, Kuala Lumpur's is 70.1 MYR, and Penang's is 63.9 MYR. There is no growth value for average check.
Outlet count indicates brand reach and market presence. Expansion strategies rely on this KPI to assess growth and penetration within different regions.
DÔME has the most outlets in Kuala Lumpur (10), followed by Selangor (6). Penang and Johor each have 2 outlets, while Kedah and Pahang each have 1 outlet. This distribution reflects DÔME's current market coverage across Malaysia.
Identifying top competitors through cross-visitation reveals direct rivals and shared customer base, informing competitive strategies and differentiation efforts.
DÔME's top competitors based on customer cross-visitation are TGI Fridays (2.36), ZUS Coffee (2.07), The Coffee Bean & Tea Leaf (1.92), Mohd Chan Restaurant (1.77), and KFC (1.62). This indicates that customers who visit DÔME also frequent these establishments.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and maximizes revenue potential.
DÔME experiences peak traffic workload between 11:00 AM and 7:00 PM, with the highest workload at 3:00 PM (60.07). Traffic is minimal between midnight and 8:00 AM. This data informs staffing and operational decisions.
Analyzing consumer segments by gender and generation informs targeted marketing and positioning strategies, maximizing engagement and brand relevance.
DÔME's customer base shows a high affinity among women (105) and men (96). Gen X (110) and Gen Y (111) are overrepresented, indicating high affinity, while Gen Z (75) is underrepresented.