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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Carl's Jr. performance in the United States and how they change over time
See what factors influence Carl's Jr. performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Carl's Jr. is ahead of most brands
Sample of brands in the same percentile
An analysis of Carl's Jr.' competitors in the United States
An analysis of Carl's Jr.' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Carl's Jr. has a market performance percentile of 71 in the United States' Cafe & Restaurants industry, indicating an average/above average market standing. This means Carl's Jr. attracts more customers than many competitors. Performance peers in the same percentile range include Benihana, Hook & Reel Cajun Seafood & Bar, and Black Bear Diner.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT often correlates with repeat business and positive word-of-mouth.
Carl's Jr.'s overall CSAT is 72%, a decrease of 4.8 percentage points year-over-year. Oregon shows the highest CSAT at 77%, with a growth of 5.5 percentage points. California's CSAT is 73%, but it decreased by 6.6 percentage points. This suggests a need to investigate and address customer concerns, particularly in California.
Average check reveals how much customers spend per visit, influencing revenue. Monitoring this KPI helps optimize pricing and identify upselling opportunities.
Carl's Jr.'s overall average check is $17.30, a 1.5% increase year-over-year. Florida has the highest average check at $23.50. The average check varied between $16.29 and $17.62 during the period, indicating stable spending habits.
Outlet count indicates brand reach and market presence. Growth in outlet numbers often signals expansion and increased accessibility for customers.
Carl's Jr. has 637 outlets in California, representing the largest market share. Arizona has 72 outlets, and Oregon has 58. The distribution of outlets highlights key markets for Carl's Jr., with California being the most significant.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns helps refine marketing and competitive strategies.
McDonald's is the most frequently visited competitor by Carl's Jr. customers (24.32% cross-visitation). Taco Bell (10.56%), Jack in the Box (10.04%), In-N-Out Burger (9.14%), and Wendy's (7.96%) are also significant competitors. This indicates a strong overlap in customer base with these fast-food chains.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation. Understanding customer flow optimizes service and minimizes wait times.
Carl's Jr. experiences peak traffic between 12:00 PM and 1:00 PM, with a traffic workload of 73.91 and 71.84, respectively. Traffic is lowest between 1:00 AM and 5:00 AM. This data informs staffing and operational decisions to manage peak demand effectively.
Understanding consumer segments by gender and generation informs targeted marketing. Affinity insights guide positioning strategies to resonate with key demographics.
Women are under-indexed (75) and Men are over-indexed (123) as Carl's Jr. customers. Gen X is over-indexed (123), while Gen Y (86) and Gen Z (76) are under-indexed. This suggests a high affinity among Gen X and Men, while Gen Y and Gen Z are less represented.