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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence BIGGBY COFFEE performance in the United States and how they change over time
See what factors influence BIGGBY COFFEE performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
BIGGBY COFFEE is ahead of most brands
Sample of brands in the same percentile
An analysis of BIGGBY COFFEE' competitors in the United States
An analysis of BIGGBY COFFEE' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
BIGGBY COFFEE's market performance is at the 58th percentile, indicating an average/above average market standing. This means the brand performs better than many competitors. Performance peers in the same percentile range include Beef'O'Brady's, Cheba Hut "Toasted" Subs, Sugar Factory, True Food Kitchen, Motek, and Shah's Halal Food.
Customer satisfaction (CSAT) reflects brand perception and loyalty, directly impacting retention and revenue. High CSAT scores indicate a strong customer base.
BIGGBY COFFEE's overall customer satisfaction is 77%, a slight increase year-over-year. Illinois shows the highest CSAT at 94%, while Florida, Georgia and Virginia show decreased CSAT. The CSAT has fluctuated between 73.08% and 80.94% during the observed period.
Average check reveals customer spending habits and pricing effectiveness, influencing revenue and profitability strategies.
The overall average check for BIGGBY COFFEE is $9.00, a slight increase year-over-year. Illinois has the highest average check at $12.10. The average check has fluctuated between $8.96 and $9.08 during the observed period.
Outlet count indicates brand reach and market penetration, reflecting expansion strategy and potential revenue streams.
BIGGBY COFFEE has 278 outlets in Michigan, the highest concentration. Ohio follows with 84 outlets. Other states with outlets include Indiana (37), Kentucky (17), Wisconsin (11), Illinois (6), South Carolina (5), North Carolina (5), Florida (3), and Georgia (2).
Identifying key competitors helps refine strategies, understand market dynamics, and capture market share effectively.
Customers of BIGGBY COFFEE also frequently visit McDonald's (15.47%), Starbucks (7.43%), Wendy's (6.91%), Taco Bell (6.91%), and Culver's (6.53%). These are the top competitors based on cross-visitation data.
Traffic workload analysis optimizes staffing, inventory, and marketing efforts to meet peak demand and improve customer experience.
BIGGBY COFFEE experiences peak traffic between 6 AM and 6 PM, with the highest workload around 9 AM and 10 AM (65.47% and 65.14% respectively). Traffic is minimal between 10 PM and 4 AM.
Understanding consumer segments allows for targeted marketing and product development, enhancing engagement and brand relevance.
Women (119 affinity index) are overrepresented among BIGGBY COFFEE's consumers, while men (82 affinity index) are underrepresented. Gen Z (126 affinity index) and Gen Y (104 affinity index) are overrepresented, while Gen X (89 affinity index) is underrepresented.