Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Sugar Factory is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Sugar Factory performance in the United States and how they change over time
See what factors influence Sugar Factory performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Sugar Factory' competitors in the United States
An analysis of Sugar Factory' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, showcasing competitive strength and customer preference within the industry.
Sugar Factory is a leading brand with a 99th percentile market performance, indicating it captures a significant share of customer visits compared to its peers like Nation's Giant Hamburgers & Great Pies.
Customer satisfaction (CSAT) measures brand perception and loyalty, impacting long-term growth and repeat business.
Sugar Factory's overall CSAT is 70%, a slight decrease of 0.9 percentage points year-over-year. Satisfaction is highest in New York, Texas and New Jersey (81%). CSAT increased from 59.61% in April to 80.82% in June 2025.
Average check reflects customer spending per visit, influencing revenue and profitability. Monitoring trends informs pricing and promotion strategies.
Sugar Factory's overall average check is $56.70, down 3.7% year-over-year. Georgia has the highest average check ($68.30). The average check decreased from $60.82 in April to $54.52 in June 2025.
Outlet count indicates brand reach and expansion. Monitoring distribution informs market penetration and growth strategies.
Sugar Factory has a total of 21 outlets in the United States. Florida has the most outlets (6), followed by Illinois, Texas, New York and New Jersey, each with 2 outlets.
Identifying top competitors reveals direct rivals for customer visits, crucial for benchmarking and competitive strategy.
The top competitors for Sugar Factory, based on customer cross-visitation, are McDonald's (7.94%), Dunkin' (4.32%), Chick-fil-A (3.76%), Taco Bell (2.92%), and Wendy's (2.92%).
Understanding peak hours optimizes staffing and resource allocation, enhancing customer experience and operational efficiency.
Sugar Factory's traffic workload peaks between 17:00 (5 PM) and 19:00 (7 PM), with the highest traffic at 19:00 (7 PM) at 50.29%. Traffic is minimal between 0:00 (12 AM) and 6:00 (6 AM).
Analyzing consumer segments helps target marketing based on demographics, improving engagement and relevance to potential customers.
Women (affinity index of 130) are overrepresented, while Men (74) are underrepresented in Sugar Factory's customer base. Gen Y (113) are overrepresented, while Gen X (91) and Gen Z (87) are underrepresented.