Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Jack in the Box is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Jack in the Box performance in the United States and how they change over time
See what factors influence Jack in the Box performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Jack in the Box' competitors in the United States
An analysis of Jack in the Box' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Jack in the Box's Market Performance is at the 99th percentile, indicating a leading position in the Cafe & Restaurants industry in the United States. This shows strong customer preference. Performance peers within the same range include LongHorn Steakhouse, Panda Express, Wingstop, Keke's Breakfast Cafe, CAVA, and Panera Bread.
Customer satisfaction (CSAT) reflects how happy customers are. Tracking it identifies areas for improvement and strengthens brand loyalty.
Jack in the Box's overall customer satisfaction is at 50%, a slight decrease of 0.7 percentage points year-over-year. Satisfaction varies by state, with Ohio and Guam at 80% and Kentucky at 55%. The dynamic data shows CSAT fluctuating between 48.66% and 51.42% from April to June 2025, indicating a need for focus on customer experience improvements.
Average check reveals spending patterns. Monitoring this KPI helps optimize pricing strategies and understand customer purchase behavior.
The overall average check for Jack in the Box is $15.70, a 0.6% increase year-over-year. Hawaii has the highest average check at $21.00, while California has $16.30. The average check fluctuated between $15.52 and $15.89 from April to June 2025, indicating stable spending habits with slight variations.
Outlet count indicates market reach. A large footprint boosts accessibility and brand visibility, driving revenue growth potential.
Jack in the Box has 948 outlets in California, its largest market, followed by Texas with 583. Arizona, Washington, and Nevada have 177, 136, and 76 outlets, respectively. The distribution of outlets highlights key markets where the brand has a strong presence and investment.
Identifying competitors shows market dynamics. Knowing who else customers visit informs strategies to gain market share and customer loyalty.
McDonald's is the top competitor for Jack in the Box, with a 26.10% cross-visitation rate. Taco Bell (11.34%), Burger King (7.76%), In-N-Out Burger (7.72%), and Starbucks (7.63%) are other significant competitors. This indicates that Jack in the Box customers frequently visit these quick-service restaurants as alternatives.
Traffic workload reveals peak hours. Understanding when stores are busiest informs staffing and resource allocation for customer satisfaction.
Jack in the Box experiences its highest traffic workload at 12:00 PM (77.76%), with consistently high traffic between 10:00 AM and 2:00 PM. Traffic is lowest in the early morning hours. This data indicates the need for optimal staffing during lunchtime and dinner hours to manage customer flow effectively.
Understanding consumer segments informs marketing. Knowing gender and generation mix enables targeted campaigns that resonate and drive engagement.
Jack in the Box consumers show higher affinity towards men (114) compared to women (84). Among generations, Gen X is overrepresented (116), while Gen Y (91) and Gen Z (79) are underrepresented. This suggests Gen X males show high engagement compared to the average consumer.