Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
FENG CHA is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence FENG CHA performance in the United States and how they change over time
See what factors influence FENG CHA performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of FENG CHA' competitors in the United States
An analysis of FENG CHA' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand’s share of foot traffic, indicating competitive strength and customer preference.
FENG CHA holds a leading market position in the United States' Cafe & Restaurants industry with a percentile of 99. This indicates FENG CHA captures a significant share of customer visits compared to its peers. The brand is in the top 1% of brands. Performance peers include: Iron Hill Brewery & Restaurant, Peet's Coffee, Pink Tiger on the Wharf, Novecento, Carvel, and Ellianos Coffee.
Customer satisfaction (CSAT) indicates customer loyalty and is crucial for repeat business and positive word-of-mouth.
FENG CHA's overall customer satisfaction is 84%, a 5 percentage point increase year-over-year. Missouri shows the highest CSAT at 94%, while other states like Michigan (91%), North Carolina (90%), California (86%), and Texas (85%) also contribute to high satisfaction levels. Customer satisfaction decreased from 85.23% to 81.88% between April and June 2025.
Number of outlets indicates brand reach and market presence, affecting accessibility and brand visibility.
FENG CHA has 44 outlets in Texas, dominating its presence. California follows with 12 outlets, and other states, including North Carolina and Oklahoma, have smaller numbers (3 each). Georgia and Michigan each have 2, and Louisiana, Kansas, Washington and South Carolina each have 1.
Identifying key competitors helps in understanding the competitive landscape and developing strategies for differentiation.
The top competitors for FENG CHA based on customer cross-visitation are McDonald's (5.84%), Starbucks (5.61%), Taco Bell (3.97%), Chick-fil-A (3.97%), and Chipotle Mexican Grill (3.74%). These brands capture customer attention and foot traffic also.
Traffic workload by hours reveals peak hours, aiding in staffing and resource allocation for optimal service.
FENG CHA experiences peak traffic workload between 11:00 AM and 8:00 PM, with the highest traffic around 6:00 PM (60.20%). Traffic is minimal during early morning hours (0:00 AM - 7:00 AM). Understanding these peak times is crucial for efficient staff scheduling.
Analyzing consumer segments by gender and generation enables targeted marketing and positioning strategies.
FENG CHA's customer base shows that Women (124 affinity index) over-indexed, indicating higher affinity. Men are under-indexed (80). Among generations, Gen Y (138) and Gen Z (137) have high affinity, while Gen X (45) is under-indexed.