Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Peet's Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Peet's Coffee performance in the United States and how they change over time
See what factors influence Peet's Coffee performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Peet's Coffee' competitors in the United States
An analysis of Peet's Coffee' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Peet's Coffee is a leading brand with a market performance percentile of 99 in the Cafe & Restaurants industry in the United States. This indicates a strong market presence relative to competitors like Pink Tiger on the Wharf, FENG CHA, Iron Hill Brewery & Restaurant, Carvel, Mariscos El General and Novecento, who also hold a high position.
Customer satisfaction is crucial for loyalty and revenue. Tracking CSAT helps understand customer perception and improve service.
Peet's Coffee's overall customer satisfaction is 72%, with a slight decrease of 0.1 percentage points year-over-year. Massachusetts shows the highest CSAT at 94%, while Illinois has a lower CSAT at 79% and also shows the largest decrease. Washington has the largest increase in CSAT.
Average check indicates spending per customer, impacting revenue. Monitoring changes informs pricing and promotional strategies.
The overall average check for Peet's Coffee is $10.1, a 5.1% decrease year-over-year. California has the highest average check at $10.5, while Washington has the lowest at $7.9. There is no growth value provided for any state in average check.
Outlet count reflects brand reach. Monitoring distribution informs expansion and market penetration strategies.
Peet's Coffee has 220 outlets in California, indicating its strongest market presence. Virginia has 10 outlets, Illinois 9. Other states have significantly fewer, such as Oregon with 6, and Nevada, District of Columbia and Texas with 4 each.
Identifying competitors helps refine strategy. Understanding cross-visitation reveals customer preferences and potential partnerships.
Starbucks is the top competitor of Peet's Coffee with a cross-visitation rate of 13.49%. McDonald's has a rate of 9.84%, In-N-Out Burger 8.51%, Chipotle Mexican Grill 5.10%, and Taco Bell 4.62%. These brands attract a significant portion of Peet's Coffee customers.
Traffic workload reveals peak hours, aiding staffing and resource allocation. Understanding customer flow improves operational efficiency.
Peet's Coffee experiences peak traffic between 8 AM and 11 AM, with the highest workload at 9 AM (66.66%) and 10 AM (67.08%). Traffic is significantly lower during early morning hours (0-4 AM) and decreases after 5 PM.
Consumer segments inform targeted marketing. Gender and generational insights enable tailored messaging and product development.
Women (78%, affinity index) are overrepresented among Peet's Coffee customers, while men (119%, affinity index) are underrepresented. Gen X (128%, affinity index) shows a high affinity, Gen Y (84%, affinity index) is under-indexed, and Gen Z (101%, affinity index) shows average affinity.