Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
BIGGBY COFFEE is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence BIGGBY COFFEE performance in the United States and how they change over time
See what factors influence BIGGBY COFFEE performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of BIGGBY COFFEE' competitors in the United States
An analysis of BIGGBY COFFEE' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
BIGGBY COFFEE holds a leading position with a percentile of 99, placing it in the top 1% of brands. This indicates a strong competitive advantage and significant customer preference compared to its peers, including Kitchen + Kocktails By Kevin Kelley, Main Event, Bubba's 33, Baskin-Robbins, Café Bastille, and Condado Tacos.
CSAT reflects customer happiness, impacting loyalty and revenue. Monitoring CSAT helps identify areas for service improvement.
Overall customer satisfaction for BIGGBY COFFEE is at 80%, a 5.4 percentage point increase year-over-year. Georgia leads with 100% satisfaction, while Florida and South Carolina saw decreases. This suggests a need to investigate and address satisfaction issues in those states.
Average check reveals customer spending habits, crucial for revenue forecasting and menu optimization strategies.
The overall average check for BIGGBY COFFEE is $9.30, showing a 7.4% year-over-year increase. Indiana has the highest average check at $12.00. Monitoring average check trends can inform pricing and promotional strategies to maximize revenue.
Outlet count indicates brand reach and market presence, vital for assessing growth and competitive positioning.
BIGGBY COFFEE has 271 outlets in Michigan, significantly more than in any other state. Ohio follows with 78 outlets. This distribution highlights Michigan as the brand's core market, suggesting opportunities for expansion in other regions.
Knowing key competitors allows strategic benchmarking and identifying opportunities to gain a competitive edge.
McDonald's, Taco Bell, Wendy's, Starbucks, and Culver's are the top competitors for BIGGBY COFFEE, based on cross-visitation data. McDonald's has the highest cross-visitation rate at 14.38%. This information helps BIGGBY COFFEE understand customer preferences and tailor strategies to attract customers from these competitors.
Traffic workload reveals peak hours, enabling optimal staffing and resource allocation for enhanced customer experience.
Traffic at BIGGBY COFFEE peaks between 6 AM and 16 PM, with the highest workload around 9 AM (64.82%). This data allows for optimized staffing and resource allocation during peak hours to ensure efficient service and customer satisfaction.
Understanding consumer segments enables targeted marketing, improving engagement and maximizing marketing ROI.
Women (affinity index 125) and Gen Z (affinity index 124) are overrepresented among BIGGBY COFFEE's consumers, suggesting a strong affinity. Men (affinity index 79) and Gen Y (affinity index 97) are underrepresented. Marketing efforts might focus on retaining women and Gen Z while attracting more men and Gen Y consumers.