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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence The Palm performance in the United States and how they change over time
See what factors influence The Palm performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
The Palm is in the lower 40% of brands
Sample of brands in the same percentile
An analysis of The Palm' competitors in the United States
An analysis of The Palm' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
The Palm's market performance is in the lower 40%, indicating a below-average market position. This suggests the brand captures less foot traffic compared to competitors. Performance peers in the same percentile include Mamajuana Cafe Philly, Persis Indian Grill, Gondolier, Sirocco Mediterranean Restaurant, The Deck Beach Bar and Kitchen, and Pho99 NYC.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, retention, and brand reputation, crucial for sustainable growth.
The Palm's overall CSAT is 81%, a 3.5 percentage point increase year-over-year, indicating improved customer happiness. Virginia shows the highest CSAT at 96% with significant growth. Nevada and Massachusetts experienced CSAT declines. The CSAT trend increased from June to August 2025.
Average check reveals spending per customer, reflecting menu pricing, customer purchasing habits, and revenue generation efficiency.
The Palm's overall average check is $92.30, a 5.1% increase year-over-year, suggesting customers are spending more. Florida has the highest average check at $109.30. The average check fluctuated between June and August 2025.
Outlet count indicates brand reach and market presence, influencing accessibility, brand awareness, and potential revenue streams.
The Palm has the most outlets in New York (3), followed by Florida and Texas (2 each). Massachusetts, Illinois, Tennessee, Nevada, Georgia, District of Columbia, and North Carolina each have 1 outlet. This distribution reflects the brand's geographic focus.
Identifying competitors helps understand market dynamics, benchmark performance, and refine strategies for competitive advantage.
The top competitors for The Palm, based on customer cross-visitation, are McDonald's (6.84%), Chick-fil-A (5.26%), Burger King (3.68%), Red Lobster (3.16%), and Starbucks (2.63%). This indicates that customers of The Palm also frequent these establishments.
Traffic workload analysis optimizes staffing, resource allocation, and service delivery to match customer demand throughout the day.
The Palm experiences peak traffic workload between 18:00 and 19:00, with the highest workload at 66.29%. Traffic is minimal in the early morning hours. This data informs staffing and operational decisions to meet customer demand.
Understanding consumer segments allows for targeted marketing, product development, and personalized experiences, enhancing engagement and loyalty.
The Palm's customer base shows a high affinity towards women (86%) and men (113%). Gen X (114%) and Gen Z (129%) are overrepresented, while Gen Y (78%) is underrepresented. This suggests targeted marketing should focus on Gen X and Gen Z.