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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Gondolier performance in the United States and how they change over time
See what factors influence Gondolier performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Gondolier' competitors in the United States
An analysis of Gondolier' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Gondolier is in the lower 40% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Gondolier's market performance is in the lower 40%, indicating a below average market standing. This means Gondolier captures less foot traffic compared to most competitors. Performance peers in the same percentile range include Native Grill & Wings and Ole Times Country Buffet.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception, directly impacting revenue and long-term growth.
Gondolier's overall CSAT is 78%, a decrease of 1.7 percentage points year-over-year. Florida shows the highest CSAT at 88%, while Tennessee has the lowest at 74% with a decrease of 6 percentage points. This suggests a need to investigate and address customer concerns in Tennessee.
Average check reflects spending per customer, crucial for revenue optimization and understanding customer purchasing behavior.
Gondolier's overall average check is $21.60, a decrease of 0.7% year-over-year. Florida has the highest average check at $24.40, while Tennessee has the lowest at $20.30. The decrease suggests a need to analyze pricing strategies and menu offerings.
Number of outlets indicates brand reach and market presence, influencing accessibility and overall revenue potential.
Gondolier has 15 outlets in Tennessee, 5 in Georgia, 2 in Kentucky, and 1 in Florida. The concentration in Tennessee suggests a strong regional presence, while expansion opportunities may exist in Florida and other states.
Identifying top competitors reveals market dynamics and helps refine strategies to gain a competitive edge.
Gondolier's top competitors based on customer cross-visitation are McDonald's (15.57%), Taco Bell (9.58%), Wendy's (9.58%), Chick-fil-A (7.78%), and Cracker Barrel Old Country Store (7.19%). This indicates that Gondolier's customers also frequently visit fast-food chains.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to maximize customer service.
Gondolier experiences peak traffic between 11 AM and 8 PM, with the highest workload at 6 PM (68.52%). Minimal traffic occurs between midnight and 9 AM. This data informs staffing schedules to meet customer demand effectively.
Understanding consumer segments enables targeted marketing, improving engagement and brand affinity with specific demographics.
Gondolier's customer base shows a high affinity towards women (index 95) and men (index 105). Gen X is overrepresented (index 129), while Gen Y (index 67) and Gen Z (index 83) are underrepresented. Marketing should focus on Gen X while attracting younger generations.