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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Gondolier performance in the United States and how they change over time
See what factors influence Gondolier performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Gondolier is in the top 1% of brands
Sample of brands in the same percentile
An analysis of Gondolier' competitors in the United States
An analysis of Gondolier' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market Performance reveals brand's foot traffic share, showing its competitive strength and customer preference in the Cafe & Restaurants industry.
Gondolier is a leading brand with a Market Performance percentile of 99, placing it in the top 1%. This indicates strong customer preference and competitive advantage in the United States. Performance peers in a similar range include The Jalapeno Tree and Aladdin's Eatery.
Customer Satisfaction reflects customer happiness. Monitoring CSAT helps identify areas for improvement and strengthen customer loyalty and retention.
Gondolier's overall Customer Satisfaction is 77%, a decrease of 2.9 percentage points year-over-year. Georgia shows the highest CSAT at 86%, while Tennessee has the lowest at 71%. This suggests a need to address satisfaction levels, particularly in Tennessee and Florida.
Average Check value indicates customer spending per visit. Tracking this metric can help optimize pricing and marketing strategies for increased revenue.
Gondolier's overall Average Check is $21.50, down 2.6% year-over-year. Florida has the highest average check at $23.90. This suggests potential opportunities to increase spending in other states to align with Florida's performance.
Number of Outlets indicates brand reach. More outlets generally mean greater accessibility, brand recognition, and potential market share within the industry.
Gondolier has 23 outlets in the United States, with Tennessee having the most (15) and Florida the fewest (1). This distribution indicates a strong presence in Tennessee, while there may be opportunities for expansion in Florida.
Competitor analysis identifies key rivals. Cross-visitation data highlights brands competing for the same customers, informing competitive strategy and differentiation.
Gondolier's top competitors based on cross-visitation are McDonald's (16.88%), Taco Bell (9.70%), and Wendy's (9.07%). These figures suggest that Gondolier and McDonald's share significant overlap in customer base.
Traffic Workload analysis reveals peak hours. Understanding customer traffic patterns enables efficient staffing, resource allocation, and targeted marketing campaigns.
Gondolier experiences peak traffic between 17:00 and 19:00, with the highest workload at 18:00 (68.02). There is almost no traffic between midnight and 8:00. This data informs staff scheduling to ensure optimal customer service during peak times.
Understanding consumer segments allows targeted marketing. Gender and Generation analysis reveals customer demographics, informing tailored messaging and product development.
Gondolier's customer base shows affinity indexes of 95 for women and 105 for men, indicating a slightly higher affinity among men. Generationally, Gen X shows an affinity index of 116, while Gen Y has an index of 74 and Gen Z is at 99.