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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence The Boiling Crab performance in the United States and how they change over time
See what factors influence The Boiling Crab performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of The Boiling Crab' competitors in the United States
An analysis of The Boiling Crab' competitors in the United States
In Cafés & Restaurants
·Jul – Sep 25
The Boiling Crab is right in the middle
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
The Boiling Crab's market performance is at the 45th percentile, indicating a below average/lagging position. This suggests the brand captures less foot traffic compared to competitors. Performance peers in the same percentile range include Christianson, Hwy 55 Burgers Shakes & Fries, Jerk House Caribbean Restaurant, Jack Stack Barbecue, Quartino Ristorante, and Black Rifle Coffee Company.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT scores often correlate with increased customer retention.
The Boiling Crab has an overall CSAT of 75%, a 0.7pp increase year-over-year. Florida and Virginia show 100% satisfaction. Massachusetts and District of Columbia show decreased satisfaction. The CSAT trend remained relatively stable between June and August 2025.
Average check reveals spending per customer, crucial for revenue insights. Monitoring this KPI helps optimize pricing and identify upselling opportunities.
The Boiling Crab's overall average check is $58.20, a 5.1% increase year-over-year. Massachusetts has the highest average check ($86.20), while Nevada has the lowest ($51.50). The average check fluctuated between $55.28 and $60.25 from June to August 2025.
Outlet count indicates brand reach and growth. Tracking this KPI helps assess expansion and market penetration strategies across different regions.
The Boiling Crab has 18 outlets in California, 3 in Texas, and 1 each in Florida, Hawaii, Virginia, District of Columbia, Nevada, and Massachusetts. California accounts for the majority of the brand's locations.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive strategies and marketing efforts.
McDonald's (11.50%) and In-N-Out Burger (10.72%) have the highest cross-visitation rates with The Boiling Crab customers. Chick-fil-A (4.68%), Starbucks (4.48%), and Jack in the Box (4.29%) also attract Boiling Crab customers.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation to optimize customer experience and operational efficiency.
The Boiling Crab experiences peak traffic between 17:00 and 19:00, with the highest workload at 18:00 (67.97%). Traffic is minimal between 0:00 and 11:00, increasing significantly from 12:00 onwards.
Consumer segment analysis informs targeted marketing. Understanding gender and generational preferences allows for tailored campaigns and product positioning.
Women (91) are under-indexed, while men (109) are over-indexed. Gen X (87) is under-indexed, while Gen Y (112) and Gen Z (127) are over-indexed, showing high affinity for the brand among younger generations.