Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Swiss Chalet performance in the Canada and how they change over time
See what factors influence Swiss Chalet performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of Swiss Chalet' competitors in the Canada
An analysis of Swiss Chalet' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Swiss Chalet is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance reveals brand's foot traffic share, showing competitive strength and customer preference within the Cafe & Restaurants industry.
Swiss Chalet's market performance is in the top 1% within Canada's Cafe & Restaurants industry, indicating a leading position. This high percentile signifies strong customer preference and competitive success relative to peers like Boston Pizza, Popeyes Louisiana Kitchen, Pizza Pizza, Starbucks, KFC and Earls Kitchen + Bar.
CSAT reflects customer happiness. Higher scores mean loyal customers, positive reviews, and repeat visits, all boosting brand reputation and profitability.
Swiss Chalet's overall CSAT is 87%, showing positive customer sentiment. Prince Edward Island leads with 92%, while Newfoundland and Labrador, New Brunswick, and Ontario show slight CSAT decreases. Nova Scotia demonstrates significant growth. Monthly CSAT fluctuates, peaking in July 2025.
Average Check is key for revenue. It shows how much customers spend per visit, guiding pricing and menu strategies for profit optimization.
Swiss Chalet's overall average check is 32.6 CAD, showing stable spending. Alberta has the highest average check at 33.5 CAD. Nova Scotia and Newfoundland and Labrador have the lowest. Average check experienced some fluctuations across the observed months.
Outlet count reflects brand reach. More outlets mean easier access, boosting sales and market share in the competitive restaurant landscape.
Swiss Chalet has 146 outlets in Ontario, dominating its Canadian presence. Alberta and Nova Scotia contribute significantly with 11 and 10 outlets respectively. New Brunswick, Newfoundland and Labrador, Prince Edward Island and Manitoba have the lowest number of outlets.
Competitor analysis reveals customer choices. It shows who else customers visit, aiding strategies to win market share and improve customer loyalty.
Swiss Chalet's customers also frequent Tim Hortons (13.87%), McDonald's (10.04%), Harvey's (9.58%), A&W Canada (4.92%), and Wendy's (3.91%). Tim Hortons and McDonald's are the most popular competitors among Swiss Chalet's customer base.
Traffic workload analysis guides staffing. Knowing peak hours helps optimize resources, cut costs, and boost customer satisfaction by reducing wait times.
Swiss Chalet's traffic peaks between 16:00 and 19:00, with the highest workload at 18:00 (76.24%). Traffic is minimal between midnight and 9:00. This workload distribution allows for optimized staffing and resource allocation to address peak customer demand.
Knowing customer demographics shapes marketing. Tailoring messages to different groups boosts engagement, loyalty, and overall campaign effectiveness.
Swiss Chalet's customer base shows a higher affinity for women (115 index) and Gen X (140 index), indicating these segments are overrepresented. Gen Y (74 index) and Gen Z (77 index) are underrepresented, suggesting an opportunity for targeted engagement.