Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Tim Hortons performance in the Canada and how they change over time
See what factors influence Tim Hortons performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Tim Hortons' competitors in the Canada
An analysis of Tim Hortons' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Tim Hortons is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
Tim Hortons holds the 100th percentile, a leading position. This signifies a strong market presence, indicating high customer preference. Peers in a similar range are KFC, Mandarin Restaurant, Subway, JOEY, A&W Canada, and McDonald's.
Customer satisfaction (CSAT) reflects brand perception and loyalty, directly impacting retention and revenue growth. Higher CSAT scores indicate stronger customer relationships.
Tim Hortons' overall CSAT is 69%, a 21.8 percentage point increase year-over-year. Northwest Territories shows the highest CSAT at 86%, while Yukon has a slightly decreased CSAT. This indicates improved customer sentiment across Canada.
Average check (Avg Check) indicates customer spending per visit, reflecting pricing strategy effectiveness and customer purchasing behavior. Growth signals increased revenue per transaction.
Tim Hortons' overall average check is 13.8 CAD, a 10.5% increase year-over-year. British Columbia and Alberta have the highest average check at 14.9 CAD. This suggests increased customer spending per visit across Canada.
Number of outlets indicates brand reach and accessibility, influencing market share and revenue potential. A wide distribution enhances customer convenience and brand visibility.
Tim Hortons has 1.8K outlets in Ontario, the highest number in Canada. Quebec follows with 624 outlets. This demonstrates a strong presence in Ontario, with significant coverage across other provinces.
Competitor analysis identifies key rivals and customer overlap, informing competitive strategies and market positioning. Cross-visitation rates reveal shared customer base.
McDonald's is the top competitor with a 19.39% cross-visitation rate. A&W Canada follows at 7.56%. This indicates a significant overlap in customer base between Tim Hortons and McDonald's.
Traffic workload analysis identifies peak hours, enabling efficient staffing and resource allocation. Understanding traffic patterns optimizes service and minimizes customer wait times.
Tim Hortons experiences peak traffic between 8 AM and 12 PM, with the highest workload at 10 AM (69.98%) and 11 AM (70.83%). This highlights the importance of staffing during morning hours.
Consumer segment analysis by gender and generation informs targeted marketing, enhancing relevance and engagement. Affinity insights guide tailored messaging and product development.
Women show a high affinity (87%) towards Tim Hortons, while men are over-represented (110%). Gen X is over-represented (112%), while Gen Y (94%) and Gen Z (84%) are under-indexed, suggesting targeted marketing opportunities.