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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Harvey's performance in the Canada and how they change over time
See what factors influence Harvey's performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Harvey's' competitors in the Canada
An analysis of Harvey's' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Harvey's is in the top 23% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
Harvey's market performance is at the 77th percentile, placing it in the average/above average range. This indicates a solid market standing relative to competitors like Jack Astor's Bar & Grill, Pür & Simple, Osmow's Shawarma, Denny's, and Swiss Chalet, which are in similar percentile ranges.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation, crucial for sustained growth.
Harvey's overall CSAT is 84%, a slight decrease of 0.6 percentage points year-over-year. Prince Edward Island shows the highest CSAT at 100%, while Manitoba shows the largest growth in CSAT at 40.4 percentage points. This suggests generally positive customer experiences, with regional variations.
Average check reveals spending per customer, crucial for revenue insights and pricing strategy optimization.
Harvey's average check is 19.90 CAD, a decrease of 1.2% year-over-year. Newfoundland and Labrador have the highest average check at 22.30 CAD. This indicates a moderate spending level per customer, with regional differences in average transaction values.
Outlet count indicates brand reach, reflecting market presence and accessibility to customers.
Harvey's has 202 outlets in Ontario, the highest number in Canada. Quebec follows with 52 outlets. This distribution highlights Ontario as a key market for Harvey's, with a significant concentration of its locations.
Competitor analysis identifies key rivals, informing strategies to gain market share and customer loyalty.
Harvey's top competitors based on cross-visitation are Tim Hortons (19.34%), McDonald's (15.32%), and Swiss Chalet (7.30%). This indicates that customers who visit Harvey's also frequently visit these brands, suggesting they compete for the same customer base.
Traffic workload reveals peak hours, enabling efficient staffing and resource allocation for optimal service.
Harvey's experiences peak traffic workload between 17:00 and 19:00, with the highest workload at 18:00 (70.01). The lowest traffic occurs between 4:00 and 7:00. This data suggests the need for increased staffing during peak hours to manage customer flow effectively.
Understanding consumer segments enables targeted marketing, enhancing engagement and brand resonance.
Harvey's consumer base shows a higher affinity among men (109) compared to women (89). Gen X shows the highest affinity (115), while Gen Y is under-indexed (84). This suggests that Harvey's resonates more strongly with Gen X and men compared to other segments.