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Managing Partner, Global Business Development
See what factors influence Pollo Regio performance in the United States and how they change over time
See what factors influence Pollo Regio performance in the United States and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Pollo Regio' competitors in the United States
An analysis of Pollo Regio' competitors in the United States
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Pollo Regio is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing competitive strength and customer preference.
Pollo Regio's market performance is at the 99th percentile, indicating a leading position in the Cafe & Restaurants industry in the United States. This shows strong customer preference compared to peers like 787 Coffee, Braum's, Torchy's Tacos, Perkins, Steak'n Shake, and Hawaiian Bros.
Customer satisfaction reflects brand perception. Monitoring CSAT is essential for loyalty, reputation, and long-term revenue.
Pollo Regio's overall customer satisfaction (CSAT) is 94%, with a 2.1 percentage point decrease year-over-year. In Texas, CSAT is also 94%, showing a slight decline. The CSAT dynamic data reveals slight fluctuations between May and July 2025, with a high of 94.88% in June and a low of 92.58% in July.
Average check reveals spending per customer. Monitoring this KPI helps understand revenue trends and customer purchasing behavior.
Pollo Regio's overall average check is $25.40, a 2.7% decrease year-over-year. The average check in Texas is $25.40 with 0% growth. Dynamic data shows minor fluctuations between May and July 2025, ranging from $25.30 to $25.44.
Competitor analysis helps identify direct rivals. Cross-visitation insights enable strategic decisions on marketing and customer retention.
Pollo Regio's customers also frequent McDonald's (10.28%), Whataburger (7.19%), Chick-fil-A (5.21%), Popeyes Louisiana Kitchen (3.82%), and Jack in the Box (3.82%). McDonald's has the highest cross-visitation, indicating it's the strongest competitor in terms of customer overlap.
Segment insights enable targeted marketing. Understanding gender and generational preferences optimizes engagement and brand resonance.
Pollo Regio's customer base shows a high affinity among women (92) and men (107). Gen X has an affinity of 85, while Gen Y has 111 and Gen Z 116, meaning Gen Y and Z are overrepresented, while Gen X and women have lower-than-average affinity.