Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Oriental Kopi 华阳 performance in the Malaysia and how they change over time
See what factors influence Oriental Kopi 华阳 performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Oriental Kopi 华阳' competitors in the Malaysia
An analysis of Oriental Kopi 华阳' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Oriental Kopi 华阳 is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, showing competitive strength and customer preference in the cafe & restaurant industry.
Oriental Kopi 华阳's market performance is at the 61st percentile in Malaysia's cafe & restaurant industry, indicating an average/above average market standing. Performance peers in the same percentile: GO Unique 有间不一样, 1 Utama, Nasi Kandar Hijrah, Malahotpot, Arashi Shabu, KeRenLai @ AEON Tebrau City, MyKori Dessert Cafe.
Customer satisfaction is crucial as it reflects customer loyalty and directly impacts brand reputation and revenue growth.
Oriental Kopi 华阳's overall customer satisfaction is 81%, a 5.5 percentage point increase year-over-year. Kuala Lumpur shows the highest CSAT at 86%, followed by Selangor (83%), Penang (78%), and Johor (71%). This indicates strong positive customer sentiment across key locations.
Average check is a key performance indicator that reflects customer spending habits and the perceived value of the brand's offerings.
The average check for Oriental Kopi 华阳 varies by state, with Penang leading at 49.3 MYR, followed by Sarawak (47.3 MYR), Johor (44.4 MYR), Selangor (37.4 MYR), and Kuala Lumpur (36.7 MYR). This data shows regional differences in customer spending.
The number of outlets indicates brand's reach and expansion strategy, reflecting its physical presence and market penetration.
Oriental Kopi 华阳 has a varying number of outlets across Malaysia, with Selangor having the most (5), followed by Johor and Kuala Lumpur (3 each), Penang (2), and Sarawak (1). This distribution highlights key areas of operation and potential for growth.
Identifying key competitors helps understand the competitive landscape and refine strategies to attract and retain customers.
Oriental Kopi 华阳's top competitors based on customer cross-visitation are McDonald's (3.76%), Beutea (3.76%), ZUS Coffee (3.43%), KFC (2.94%), and BananaBro (2.78%). This indicates shared customer interests and potential areas for differentiation.
Analyzing traffic workload by hours helps optimize staffing and resource allocation to meet customer demand effectively.
Oriental Kopi 华阳 experiences peak traffic workload between 11 AM and 8 PM, with the highest activity around 1 PM (68.03%). Traffic is minimal during early morning hours. This data informs operational decisions for optimal service.
Understanding consumer segments allows for targeted marketing, product development, and personalized customer experiences.
Oriental Kopi 华阳's customer base shows a high affinity towards women (95) and men (104). Gen X is overrepresented (128), while Gen Y is underrepresented (87), and Gen Z is around the average (101). This suggests targeted marketing towards Gen X may be effective.