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Managing Partner, Global Business Development
See what factors influence Olive Garden Italian Restaurant performance in the Mexico and how they change over time
See what factors influence Olive Garden Italian Restaurant performance in the Mexico and how they change over time
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Available by subscription
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Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Olive Garden Italian Restaurant is in the top 1% of brands
Sample of brands in the same percentile
Search among the top brands by number of locations
An analysis of Olive Garden Italian Restaurant' competitors in the Mexico
An analysis of Olive Garden Italian Restaurant' competitors in the Mexico
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile indicates brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Olive Garden Italian Restaurant's market performance in Mexico is at the 99th percentile, indicating a leading position in the Cafe & Restaurants industry. This means that Olive Garden captures a significantly high share of foot traffic compared to its competitors such as Sbarro, Hamburguesas las mamis, Almozero, Ojo de Pez, Taquerías Don Frank and Emilia, Restaurante, Hotel & Spa.
Customer satisfaction (CSAT) is a key performance indicator (KPI) to measure how products and services supplied by a company meet or surpass customer expectation.
Olive Garden Italian Restaurant's overall customer satisfaction in Mexico is 51%, a decrease of 8.5 percentage points year-over-year. Satisfaction varies by state, with State of Mexico at 66% (down 15.2pp), Querétaro at 63% (up 16.2pp), Nuevo León at 51% (up 13.3pp), Guanajuato at 47% (down 28.1pp), and Quintana Roo at 43% (down 13.1pp).
Average check is the monetary value that represents the average spending of a customer, which represents the amount of revenue generated by the company.
The average check for Olive Garden Italian Restaurant in Mexico is 435 MXN, a decrease of 2.4% year-over-year. By state, the average check is 524 MXN in the State of Mexico, 514 MXN in Jalisco, 490.9 MXN in Quintana Roo, 452.2 MXN in Veracruz and 402.8 MXN in Nuevo León.
Number of outlets indicates brand's presence and market penetration. Tracking outlets helps analyze brand's expansion and coverage within specific regions.
Olive Garden Italian Restaurant has a total of 8 outlets in Mexico. Nuevo León has 3 outlets, while Jalisco, Guanajuato, State of Mexico, Quintana Roo, Veracruz, and Querétaro each have 1 outlet.
Understanding key competitors and customer cross-visitation helps refine marketing strategies and identify opportunities for customer retention and acquisition.
The top competitors for Olive Garden Italian Restaurant in Mexico, based on customer cross-visitation, are Starbucks (8.58%), McDonald's (7.08%), Little Caesars (6.44%), Toks (5.79%), and La Casa de Toño (5.58%).
Traffic workload analysis is important for understanding peak hours, optimizing staffing, and improving customer experience during high-traffic periods.
Olive Garden Italian Restaurant in Mexico experiences peak traffic workload between 11:00 AM and 9:00 PM, with the highest traffic observed between 4:00 PM and 6:00 PM. Traffic is minimal before 9:00 AM and after 10:00 PM.
Consumer segment analysis by gender and generation enables targeted marketing, product development, and tailored customer experiences to enhance brand engagement.
Olive Garden Italian Restaurant's customer base in Mexico shows a high affinity for women (93%) and men (106%). The customer base also shows high affinity for Gen X (138%) and Gen Y (115%).