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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Nespresso performance in the United States and how they change over time
See what factors influence Nespresso performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Nespresso' competitors in the United States
An analysis of Nespresso' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Nespresso is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals a brand's share of foot traffic, indicating its competitive strength and customer preference in the industry.
Nespresso holds a leading market performance with a percentile of 99 in the Cafe & Restaurants industry in the United States. This indicates a strong market presence relative to competitors like Gusher Pizza & Sandwich Shoppe, Yuca, The Drip Cafe, Miller's Waterfront Restaurant, Tudor City Steakhouse and Pho Hoa + Jazen Tea.
CSAT reflects customer happiness, directly impacting loyalty and brand reputation. Monitoring CSAT helps identify areas for improvement and strengthens customer relationships.
Nespresso's overall customer satisfaction (CSAT) is 62%, a 2.4pp increase year-over-year. Colorado shows high satisfaction (77%), Oregon significantly improved (70%, up 35.4pp). New York experienced a CSAT decrease (67%, down 6.7pp), while Massachusetts and Virginia show positive CSAT.
Average check is a key indicator of revenue per transaction. Monitoring it helps in pricing strategies and understanding customer spending habits.
Nespresso's overall average check is $77.6, a 21.2% increase year-over-year. Texas has an average check of $88.8 USD. The average check varied between approximately $72.71 and $85.36 during the measured period.
Outlet count indicates brand reach and accessibility. More outlets can mean greater market penetration and customer convenience.
Nespresso has a presence across the United States, with California having the most outlets (12). Texas, New Jersey and New York each have 3 outlets. Washington, Illinois, Massachusetts and Florida each have 2 outlets. Maryland and Minnesota have 1 outlet each.
Competitor analysis reveals the competitive landscape and customer choices. Understanding competitor visitation informs targeted marketing and retention strategies.
Nespresso's main competitors are Starbucks (11.11% cross-visitation), McDonald's (8.08%), Taco Bell (6.06%), Wendy's (6.06%) and Sonic Drive-In (5.05%). These brands have the highest overlap in customer visits with Nespresso.
Traffic workload reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service and minimize wait times.
Nespresso experiences peak traffic workload between 10:00 AM and 6:00 PM, with the highest traffic around 2:00 PM (59.94%). Traffic is minimal or non-existent during the night (10:00 PM to 9:00 AM).
Understanding consumer demographics is crucial for targeted advertising. Gender and generational insights enable tailored messaging and product positioning.
Nespresso's consumer base shows an overrepresentation of women (affinity index 118) and Gen Y (affinity index 116). Men (affinity index 83) and Gen X (affinity index 93) are slightly underrepresented, while Gen Z (affinity index 56) is significantly underrepresented.