Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Krispy Kreme performance in the South Africa and how they change over time
See what factors influence Krispy Kreme performance in the South Africa and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
An analysis of Krispy Kreme' competitors in the South Africa
An analysis of Krispy Kreme' competitors in the South Africa
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Krispy Kreme is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reflects a brand’s share of foot traffic, revealing its competitive strength and customer preference.
Krispy Kreme's market performance in South Africa is in the top 2% (98th percentile), indicating a leading position. This signifies strong customer preference and a competitive edge within the Cafe & Restaurants industry. Performance peers in similar range are: Jessica's, Life Grand Cafe, Cassia Restaurant, Jack's Bagels, Irene Cafe, Kloof Street House.
Customer satisfaction (CSAT) indicates brand perception, impacting loyalty and revenue. Monitoring CSAT helps identify areas for improvement and strengthens relationships.
Krispy Kreme's overall customer satisfaction in South Africa is 55%, a decrease of 17 percentage points year-over-year. KwaZulu-Natal shows the highest CSAT at 75% with an increase, while Gauteng and Western Cape show lower CSAT and decreases. The trend shows fluctuations throughout the period.
Average check reveals customer spending habits, influencing revenue strategies. Analyzing trends informs pricing and promotional decisions for increased profitability.
The average check for Krispy Kreme in South Africa is 167.80 ZAR, a 38% increase year-over-year. Gauteng shows an average check of 155.80 ZAR with no change. Fluctuations indicate potential seasonal or promotional impacts on customer spending habits.
Outlet distribution indicates market reach and accessibility. Tracking outlet numbers informs expansion strategies and penetration within various regions.
Krispy Kreme has the most outlets in Gauteng (27), followed by Western Cape (15) and KwaZulu-Natal (11). North West has 3 outlets, and Mpumalanga has 2. This distribution shows the geographic focus of Krispy Kreme's presence in South Africa.
Identifying key competitors allows for strategic benchmarking and differentiation. Understanding cross-visitation patterns informs targeted marketing and customer retention efforts.
Krispy Kreme's top competitors in South Africa, based on customer cross-visitation, are McDonald's (21.88%), Wimpy (15.62%), KFC (15.62%), Spur (12.50%), and RocoMamas (10.94%). These brands represent the fast-food and casual dining options frequented by Krispy Kreme's customers.
Traffic workload insights optimize staffing and resource allocation. Understanding peak hours enhances operational efficiency and customer experience.
Krispy Kreme's traffic workload peaks between 8 AM and 6 PM, with the highest activity around noon. Activity significantly decreases after 6 PM and is minimal overnight. This data informs staffing and inventory management to meet customer demand during peak hours.