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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Jollibee performance in the Malaysia and how they change over time
See what factors influence Jollibee performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Jollibee is ahead of most brands
Sample of brands in the same percentile
An analysis of Jollibee' competitors in the Malaysia
An analysis of Jollibee' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference.
Jollibee in Malaysia holds a market performance percentile of 74, indicating an average/above average market standing. This suggests a solid customer base and competitive position relative to peers like Soru Station, Luckypot, and Haidilao Huo Guo, which share a similar percentile range.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth.
Jollibee in Malaysia boasts a high overall customer satisfaction of 91%, a significant 31.4 percentage point increase year-over-year. Selangor leads with 93%, followed by Kuala Lumpur at 91%. This indicates strong positive customer experiences across key locations.
Average check reveals customer spending habits, crucial for pricing strategies and revenue optimization.
The average check for Jollibee in Malaysia varies by state, with Johor leading at 43.6 MYR. Kuala Lumpur follows with 39.9 MYR. Overall average check data shows a fluctuation between 36.36 MYR and 39.86 MYR during the reporting period.
Outlet count indicates brand reach and market penetration, influencing accessibility and brand visibility.
Jollibee's outlet distribution in Malaysia is concentrated in Kuala Lumpur (8 outlets) and Selangor (7 outlets). Johor has 5 outlets, while Malacca and Sabah each have 1. This distribution highlights key areas of operation and potential expansion opportunities.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies.
Jollibee's top competitors in Malaysia, based on cross-visitation, are KFC (8.26%), Jollibee Wangsa Walk (5.22%), and ZUS Coffee (3.26%). This indicates that customers who visit Jollibee also frequent these establishments, highlighting direct competition and shared customer base.
Traffic workload analysis optimizes staffing and resource allocation based on peak hours.
Jollibee in Malaysia experiences peak traffic workload between 10:00 AM and 9:00 PM, with the highest activity around 6:00 PM to 8:00 PM (65.92-68.88). This data informs staffing and resource allocation strategies to manage customer flow effectively.
Understanding consumer segments enables targeted marketing, enhancing engagement and ROI.
Jollibee's consumer base in Malaysia shows a slightly higher affinity among women (103) compared to men (97). Gen Y (106) and Gen Z (109) show higher affinity compared to Gen X (59). This suggests targeted marketing towards younger generations and women may yield better results.