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Managing Partner, Global Business Development
See what factors influence Joe's Crab Shack performance in the United States and how they change over time
See what factors influence Joe's Crab Shack performance in the United States and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Joe's Crab Shack' competitors in the United States
An analysis of Joe's Crab Shack' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Joe's Crab Shack is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance percentile reveals brand's share of foot traffic, showing competitive strength and customer preference in the industry.
Joe's Crab Shack has a Market Performance percentile of 99, making it a leading brand. This shows very strong market presence relative to peers like Escalante's, Farmhouse Kitchen, Skinny Louie, Shah's Halal Food, Urban Bird Hot Chicken and Velvet Taco, all at the same level.
Customer Satisfaction tracks customer contentment, vital for loyalty, brand reputation, and spotting areas needing improvement.
Joe's Crab Shack's overall customer satisfaction is 78%, a slight decrease of 0.7pp year-over-year. Kentucky and Tennessee show the highest CSAT, while California shows a decrease. Focus on maintaining satisfaction in top states and addressing concerns in California.
Average Check measures spending per customer, indicating pricing strategy effectiveness and customer perceived value.
The overall average check for Joe's Crab Shack is $50.80, a decrease of 1.1% year-over-year. Tennessee has the highest average check. Monitor trends and understand price sensitivity to optimize revenue.
Outlet count indicates brand reach and expansion, reflecting growth strategy and market penetration.
Joe's Crab Shack has the most outlets in Florida (5), followed by California and Texas (4 each). This indicates a strong presence in these states. Expansion focus may consider other areas.
Competitor analysis identifies key rivals, revealing market dynamics and opportunities for differentiation.
McDonald's is the most cross-visited brand by Joe's Crab Shack customers (12.68%), followed by Chick-fil-A (4.90%), IHOP (4.43%), Cracker Barrel (4.16%), and Taco Bell (4.09%). Consider strategies to retain customers and differentiate from these competitors.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation.
Joe's Crab Shack experiences peak traffic workload between 17:00 and 20:00, with the highest workload at 19:00. Staffing should be optimized during these hours to handle customer demand.
Consumer segment analysis informs targeted marketing, tailoring strategies to specific demographics for increased engagement.
Women show a high affinity (index 111) for Joe's Crab Shack, while men are under-indexed (index 90). Gen X shows a high affinity (index 128), while Gen Y and Gen Z are under-indexed (84 and 81, respectively). Targeted marketing is needed.