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Managing Partner, Global Business Development
See what factors influence Galito's performance in the South Africa and how they change over time
See what factors influence Galito's performance in the South Africa and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Galito's' competitors in the South Africa
An analysis of Galito's' competitors in the South Africa
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Galito's is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Galito's market performance is in the top 1% (99th percentile) indicating a leading position in South Africa's Cafe & Restaurants industry. This high percentile suggests strong brand presence and customer preference relative to peers like The Test Kitchen, Simply Asia, La Colombe Restaurant, Cattle Baron, Modern Tailors and KAUAI, which also have a 99th percentile.
CSAT reveals customer loyalty. Increased satisfaction scores can lead to higher retention rates and positive word-of-mouth referrals.
Galito's overall customer satisfaction is at 70%, a 3 percentage point increase year-over-year. KwaZulu-Natal shows the highest CSAT at 88% with a 14pp increase, while Gauteng has a CSAT of 69% with a decrease of 4.1pp. This suggests targeted improvements are needed in Gauteng.
Average check size indicates customer spending habits and reflects the perceived value of the brand's offerings.
Galito's average check is 170.8 ZAR, a 10.1% increase year-over-year. Gauteng has the highest average check at 193 ZAR. North West shows the lowest average check at 140.9 ZAR. Higher check means better revenue.
Outlet count indicates brand reach and market presence. A larger network increases accessibility and potential customer base.
Galito's has the most outlets in Limpopo (61), followed by Mpumalanga (41) and Gauteng (34). The outlet distribution indicates stronger presence in Limpopo and Mpumalanga, with opportunities for expansion in other regions like Western Cape (3) and Free State (3).
Understanding key competitors allows for strategic benchmarking and identifying areas for differentiation and competitive advantage.
Galito's customers also frequently visit KFC (38.77%), McDonald's (24.31%), Spur (17.23%), Nando's (13.23%), and Chicken Licken (11.08%). KFC is the most cross-visited brand. These cross-visitation rates highlight key competitors to monitor and strategize against.
Traffic workload by hour shows peak hours, informing staffing, promotions, and resource allocation to maximize efficiency.
Galito's experiences peak traffic workload between 11 AM and 6 PM, with the highest workload at 4 PM (55.34). Traffic is lowest between 1 AM and 6 AM. Strategically staffing and resource allocation during peak hours will maximize efficiency.
Consumer segments by gender and generation inform targeted marketing, tailoring products and messaging for optimal engagement.
Galito's customer base shows a high affinity among women (76% of the average consumer), while men are overrepresented (120% of the average consumer). Gen Z demonstrates a high affinity (115% of the average consumer), while Gen X is slightly underrepresented (90% of the average consumer). This can inform messaging.