Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Eataly performance in the United States and how they change over time
See what factors influence Eataly performance in the United States and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Eataly' competitors in the United States
An analysis of Eataly' competitors in the United States
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Eataly is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand strength and customer preference by showing its share of foot traffic relative to industry peers.
Eataly's market performance is in the top 1% in the US 'Cafe & Restaurants' industry, indicating a leading position. This suggests strong customer preference and competitive advantage. Performance peers share similar market positions.
Customer satisfaction (CSAT) reflects customer happiness, driving loyalty and positive word-of-mouth, which are essential for brand growth.
Eataly's overall CSAT is 76%, up 6.6 percentage points year-over-year, showing improved customer happiness. Texas has the highest CSAT (89%), while Massachusetts shows lower CSAT (72%). Monthly data shows satisfaction varying from 72.33% to 78.22%.
Average check reflects spending per customer, impacting revenue. Monitoring trends reveals pricing power and customer spending habits.
Eataly's overall average check is $55, up 17.6% year-over-year, indicating increased spending per customer. Texas has the highest average check ($61.4 USD). Monthly data varied from $45.10 to $62.47.
Outlet count shows brand reach and potential market coverage. Growth indicates expansion strategy and investment.
Eataly has a varying number of outlets across states. New York has the most outlets (5), followed by California (4). Other states like Nevada, Illinois, Florida, Texas and Massachusetts have fewer outlets.
Competitor analysis identifies key market rivals, informing strategies to gain market share and differentiate the brand.
Eataly's top competitors based on cross-visitation are Starbucks (6.87%), McDonald's (5.20%), The Cheesecake Factory (3.43%), Mister O1 Pizza (2.91%) and Shake Shack (2.60%). These brands are frequently visited by Eataly's customers.
Traffic workload reveals peak hours, enabling efficient staffing and resource allocation to optimize customer experience.
Eataly experiences peak traffic between 12 PM and 7 PM, with the highest workload at 6 PM (59.92%). Traffic is lowest early in the morning. Staffing should be adjusted to those hours.
Understanding consumer segments enables targeted marketing, tailoring messages to resonate with specific demographics for improved engagement.
Eataly's customer base is largely female (99% affinity) and slightly over-indexed towards men (101% affinity). Gen X is over-represented (108% affinity), while Gen Y (92% affinity) and Gen Z (95% affinity) segments show a lower affinity.