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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Coffee Culture performance in the New Zealand and how they change over time
See what factors influence Coffee Culture performance in the New Zealand and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
Coffee Culture is right in the middle
Sample of brands in the same percentile
An analysis of Coffee Culture' competitors in the New Zealand
An analysis of Coffee Culture' competitors in the New Zealand
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Coffee Culture's market performance is at the 49th percentile, indicating a below average/lagging position. This suggests the brand has a smaller share of customer traffic compared to competitors. Performance peers in the same percentile range include Denny's, Rosie's Red-Hot Cantina, Majestic Cafe, and Gear Street Union.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT often correlates with increased sales and positive word-of-mouth.
Coffee Culture's overall CSAT is 73%, a decrease of 6.6 percentage points year-over-year, indicating a decline in customer satisfaction. Canterbury shows the highest CSAT at 79% with an increase, while Otago has the lowest at 38% with a significant decrease. Waikato also experienced a CSAT decrease.
Average check (Avg Check) indicates how much customers spend per visit, reflecting pricing strategy effectiveness and customer spending habits.
Coffee Culture's overall average check is 20.7 NZD, a 33.4% increase year-over-year, suggesting customers are spending more per visit. Waikato has an average check of 21.7 NZD, while Canterbury's is 20.8 NZD. The increase indicates a positive trend in revenue per transaction.
Number of outlets indicates brand reach and market presence. A larger number of outlets can lead to greater brand visibility and accessibility for customers.
Coffee Culture has 16 outlets in Canterbury, indicating a strong presence in that state. Otago and Waikato each have only 1 outlet. The distribution of outlets highlights Canterbury as a key market for Coffee Culture.
Understanding competitors helps refine strategies. Analyzing cross-visitation reveals which brands attract similar customers, informing competitive positioning.
McDonald's is the most frequently visited competitor by Coffee Culture's customers (16.53% cross-visitation), followed by Subway (7.44%), KFC (5.79%), Black & White Coffee Cartel and Robert Harris (4.96% each). This indicates a significant overlap in customer base with these fast-food chains.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation to meet customer demand effectively.
Coffee Culture experiences peak traffic between 11 AM and 1 PM, with the highest workload at 12 PM (70.98%). Traffic starts increasing at 6 AM, peaks around midday, and gradually declines throughout the afternoon and evening. There is no traffic between 9 PM and 6 AM.
Analyzing consumer segments by gender and generation informs targeted marketing. Affinity insights guide positioning strategies to resonate with key demographics.
Women show a higher affinity (109) for Coffee Culture compared to men (92). Gen Z exhibits the highest affinity (162), while Gen X shows a lower affinity (91). Gen Y is at 100. This suggests Gen Z is overrepresented among Coffee Culture's consumers, while Gen X is underrepresented.