Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Robert Harris performance in the New Zealand and how they change over time
See what factors influence Robert Harris performance in the New Zealand and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Robert Harris' competitors in the New Zealand
An analysis of Robert Harris' competitors in the New Zealand
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Robert Harris is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, showcasing competitive strength and customer preference in the cafe & restaurant industry.
Robert Harris holds a leading market position at the 99th percentile. This high percentile signifies strong customer preference and competitive advantage. Peers within the same percentile range include Goode Brothers Sylvia Park, Carl's Jr., Novelty Sweets, Giovi, Hot Like a Mexican Willis Lane, and Pizza Club.
CSAT reflects customer happiness, impacting loyalty and brand reputation. High scores signal effective service; low scores indicate areas for improvement.
Robert Harris' overall CSAT is 78%, up 0.8 percentage points year-over-year, indicating improved customer satisfaction. Wellington shows the highest CSAT at 92%, with significant growth. Waikato experienced a CSAT decrease. CSAT fluctuated between 71.91% and 82.63% from May to July 2025.
Average check indicates spending per customer, impacting revenue. Monitoring trends helps optimize pricing and identify upselling opportunities.
Robert Harris' overall average check is NZD 22.10, down 8.1% year-over-year, suggesting decreased spending per customer. Auckland has the highest average check at NZD 31.80. The average check varied between NZD 19.74 and NZD 26 from May to July 2025.
Outlet count indicates brand reach and market presence. Growth reflects expansion; stagnation may signal market saturation or strategic shifts.
Robert Harris has the most outlets in Waikato (10), followed by Canterbury (9) and Auckland (7). Bay of Plenty has 4 outlets, while Manawatū-Whanganui, Taranaki, Wellington and West Coast each have 1 outlet.
Understanding competitors helps refine strategies. Analyzing cross-visitation reveals which brands attract similar customers.
McDonald's is the most cross-visited competitor (14.55%) of Robert Harris, followed by Subway (6.36%). Other competitors include Coffee Culture and KFC (both at 4.55%), and Black & White Coffee Cartel (4.09%).
Traffic workload reveals peak hours, enabling efficient staffing and resource allocation to meet demand effectively.
Robert Harris experiences peak traffic workload between 9 AM and 1 PM, with the highest traffic around 12 PM (72.57%). Traffic is minimal before 6 AM and after 8 PM.
Understanding consumer segments informs targeted marketing and positioning. Affinity indices highlight key demographic strengths.
Robert Harris attracts slightly more women than men, indicated by affinity indices of 101% and 99% respectively. The brand resonates more strongly with Gen X (93%) than Gen Y (66%), suggesting differential affinity across generations.