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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Black & White Coffee Cartel performance in the New Zealand and how they change over time
See what factors influence Black & White Coffee Cartel performance in the New Zealand and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
Black & White Coffee Cartel is in the lower 44% of brands
Sample of brands in the same percentile
An analysis of Black & White Coffee Cartel' competitors in the New Zealand
An analysis of Black & White Coffee Cartel' competitors in the New Zealand
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing its competitive strength and customer preference.
Black & White Coffee Cartel is in the lower 44% of brands, indicating a below average market performance. This suggests a need to improve its competitive standing. Performance peers in the same percentile range include My Kitchen Central Ltd, Sip'n Chill 小丘 (Somerville), Paradise, Eden Noodles, Pho Viet Street Food, and Biryaniwala.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue growth.
Overall CSAT for Black & White Coffee Cartel is 84%, a slight increase of 0.2 percentage points year-over-year. Canterbury shows 84% CSAT, down 1.1pp, while Auckland has 81%, up 4.6pp. This indicates generally positive customer sentiment, with regional variations.
Average check reveals customer spending habits, influencing revenue and profitability strategies.
The overall average check is NZD 21.5, a 1.4% increase year-over-year. Canterbury's average check is NZD 20.9, with no growth. This suggests a slight increase in customer spending, but regional performance varies.
Outlet count indicates brand reach and market presence, influencing accessibility and brand awareness.
Black & White Coffee Cartel has 17 outlets in Canterbury and 1 in Auckland. This shows a strong concentration in Canterbury, with limited presence in Auckland, indicating potential for expansion.
Competitor analysis identifies key rivals, informing competitive strategies and differentiation efforts.
Top competitors based on cross-visitation are Robert Harris (8.33%), Coffee Culture (6.25%), McDonald's (5.21%), Subway (5.21%), and KFC (5.21%). This highlights the brands that Black & White Coffee Cartel customers also frequent.
Traffic workload by hour reveals peak times, optimizing staffing and resource allocation for better service.
Traffic workload peaks between 10 AM and 12 PM, with the highest workload at 11 AM (71.01%). There is minimal activity in the early morning and late evening hours. This indicates the need for staffing and resource optimization during peak hours.
Understanding consumer segments enables targeted marketing, improving engagement and ROI.
Women are over-represented (103 affinity index) and Men are under-represented (97 affinity index). Gen Y is significantly over-represented (166 affinity index). This suggests a high affinity for Gen Y consumers.