Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Chatime performance in the Canada and how they change over time
See what factors influence Chatime performance in the Canada and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chatime' competitors in the Canada
An analysis of Chatime' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chatime is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance indicates brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Chatime holds a leading position with a market performance of 99, placing it in the top 1% of brands in Canada's Cafe & Restaurants industry. This indicates a strong competitive presence. Performance peers in similar range: Leopold's Tavern, Wild Wing, Habibz Corner, Kandahar Kabab, Marble Slab Creamery, and Pizza 73.
Customer satisfaction reflects brand perception and loyalty, impacting repeat business and long-term revenue.
Chatime's overall customer satisfaction in Canada is 82%, a decrease of 2.4 percentage points year-over-year. Satisfaction varies by province, with Ontario at 84% (down 2.9pp), British Columbia at 78% (up 10.7pp), Manitoba at 56% (down 11.7pp), and Alberta at 51% (down 4.3pp). Focus is needed to understand the drivers of satisfaction decline.
Outlet count signifies market reach and growth potential, influencing brand visibility and accessibility.
Chatime has a total of 97 outlets across Canada. Ontario has the most outlets (70), followed by British Columbia (17), Manitoba (4), Nova Scotia (3), Alberta (2), and Saskatchewan (1). This distribution highlights Ontario as a key market.
Competitor analysis identifies key players and market dynamics, informing competitive strategies and differentiation.
Chatime's top competitors in Canada, based on cross-visitation, are Tim Hortons (13.66%), McDonald's (10.25%), Starbucks (6.06%), A&W Canada (5.12%), and Subway (4.66%). This shows Chatime customers also frequent traditional fast-food and coffee chains.
Traffic workload reveals peak hours and staffing needs, optimizing resource allocation and customer service.
Chatime experiences peak traffic between 11 AM and 10 PM, with the highest workload between 5 PM and 7 PM (57.32% to 58.88%). Night from 1 AM to 8 AM is the time when brand is closed. Staffing should be prioritized during peak hours to ensure optimal customer service.
Consumer segmentation enables targeted marketing, maximizing ROI by aligning messaging with audience preferences.
Chatime's customer base in Canada shows a higher affinity among women (125 index) compared to men (82 index). Gen Z (186 index) and Gen Y (109 index) show higher affinity compared to Gen X (59 index). Marketing should consider appealing to female and younger consumers.