Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Chart House performance in the United States and how they change over time
See what factors influence Chart House performance in the United States and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chart House' competitors in the United States
An analysis of Chart House' competitors in the United States
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chart House is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals competitive strength and customer preference, showing brand's share of foot traffic in its industry.
Chart House's market performance is in the top 1% of brands, indicating a leading position. This high percentile suggests a strong competitive advantage and high customer preference within the Cafe & Restaurants industry in the United States.
CSAT reflects customer loyalty and service quality. Higher CSAT often correlates with increased retention and positive word-of-mouth, boosting brand reputation.
Chart House's overall customer satisfaction (CSAT) is 75%, up 0.5 percentage points year-over-year. New Jersey shows the highest CSAT at 81%, while Massachusetts lags at 73%, indicating regional variations in customer experience.
Average check indicates customer spending per visit. Tracking this metric helps assess pricing strategies and identify revenue-generating opportunities.
Chart House's overall average check is $77.30, down 2.2% year-over-year. Maryland shows the highest average check at $100, while California has a lower average check of $75.20, reflecting regional pricing differences.
Outlet count indicates brand reach and market presence. A larger outlet network can enhance brand visibility and accessibility for customers.
Chart House has the most outlets in California and Florida, with 4 locations each. New Jersey and Nevada each have 2 outlets, while other states have 1 outlet each, showing varied market coverage.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive positioning and marketing strategies.
Chart House customers also visit McDonald's (5.39%), Starbucks (3.88%), Chick-fil-A (3.63%), In-N-Out Burger (3.01%), and Burger King (2.51%), revealing these brands as key competitors in the United States.
Traffic workload insights optimize staffing and service during peak hours. Understanding daily patterns enhances operational efficiency and customer satisfaction.
Chart House experiences peak traffic workload between 16:00 and 20:00, with the highest at 18:00 (67.26), indicating the busiest hours for the restaurant chain. Traffic is minimal between 0:00 and 10:00.
Consumer segment analysis informs targeted marketing based on gender and generation. Tailoring messaging enhances engagement and resonance with specific groups.
Chart House shows a higher affinity among women (index 88) and over-representation from Gen X (index 136) compared to Gen Y (index 81) and Gen Z (index 57), reflecting skewed representation compared to an average brand.