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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Chart House performance in the United States and how they change over time
See what factors influence Chart House performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Chart House is right in the middle
Sample of brands in the same percentile
An analysis of Chart House' competitors in the United States
An analysis of Chart House' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Chart House's market performance is at the 47th percentile, indicating a below average/lagging position. This suggests that Chart House captures less foot traffic compared to many competitors. Performance peers include WNB Factory - Wings & Burger, SPICE ROOM, McMenamins, Anthony's, The Hen and the Hog, and Inchin's Bamboo Garden.
Customer satisfaction reflects brand perception and loyalty, directly impacting revenue and long-term sustainability.
Chart House's overall customer satisfaction is 77%, a decrease of 1.9 percentage points year-over-year. Kentucky shows the highest satisfaction at 87%, with an increase of 8 percentage points. Oregon has a high satisfaction at 85%, but decreased by 4.1 percentage points. Customer satisfaction has fluctuated between 74.87 and 78.45 during the reporting period.
Average check measures customer spending per visit, crucial for revenue management and profitability analysis.
Chart House's overall average check is $77.40, showing no change year-over-year. Maryland has the highest average check at $100.80. The average check has fluctuated between $73.36 and $81.29 during the reporting period.
Outlet count indicates brand reach and market presence, influencing accessibility and brand awareness.
Chart House has the most outlets in California and Florida, with 4 locations each. New Jersey and Nevada each have 2 outlets. Maryland, Georgia, Louisiana, Colorado, Pennsylvania and Massachusetts each have 1 outlet.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and differentiation.
Chart House's top competitors based on cross-visitation are McDonald's (4.8%), Starbucks (2.72%), Chick-fil-A (2.72%), In-N-Out Burger (2.4%), and Burger King (1.76%). This indicates that customers who visit Chart House also frequently visit these fast-food and coffee chains.
Traffic workload reveals peak hours and customer flow, optimizing staffing and resource allocation.
Chart House experiences peak traffic workload between 16:00 (4 PM) and 20:00 (8 PM), with the highest workload at 18:00 (6 PM) at 66.49. Traffic is minimal in the early morning hours.
Understanding consumer segments enables targeted marketing, improving engagement and ROI.
Chart House's customer base shows a high affinity for women (92) and men (107). Gen X is overrepresented (135), while Gen Y (82) and Gen Z (59) are underrepresented.